Volvo Cars of Fort Washington

my car had an "alternator and battery" problem requiring replacement; after fewer than 5000 additional miles the exact same problem recurred their service is unreliable, and I would not recommend them

I have been doing business with Volvo FW for 15 years. When my beloved 2003 S60 passed away in 2018, they hooked me up with a 2018 S60. At the time I was going through some major family issues, and the amazing sales manager (Paul Mlinko) and salesperson (Scott Marziani) worked closely with me to come up with the perfect solution to meet my needs. And... we must not forget the wonderful Matt Huffman in service! He took great care of my 2003 and I look foward to continuing the relationship for 15 more years! :) THANKS ALL!

My overall experience with Volvo was awesome!! I wasn't ready on my first visit several weeks prior. Upon my return, I was ready to get my dream car! Daniel was the salesperson that helped me. I was very appreciative of the high level of professionalism, patience, and overall friendly demeanor he displayed throughout the entire process. I tend to ask a lot of questions when I'm nervous and/or unsure. Daniel was very patient and understanding. He made me feel comfortable enough to move forward with my purchase. The finance guy (sorry, I forgot his name) was really cool and down-to-earth. Again, I had questions. He was able to answer ALL of them with ease. I am grateful to say that I was very well supported each step of way towards leasing my car. Thanks!!! :)

Phenomenon dealership! Extremely easy from start to finish. Sales team and owner are top notch! Would definitely buy my next car here as well. Very happy! My S60 is awesome!

Drew Jennings and Marc Anderson, were helpful, a pleasure to work with, and responsive to questions. Drew was very helpful in arranging two test drives, the second with the car I would then buy. I don't often give five stars in ratings. Volvo Cars earned these stars.

Volvo Cars of Fort Washington provided me with EXCELLENT service. The buying process was so easy, relaxed, and quick! I was in an out of the dealership within a few hours and got an amazing deal on the car I purchased. I purchased a used vehicle from their dealership where I was helped by Kevin their sales manager. The car was in perfect condition, cleaned spotless and ready for me the second I was ready to leave. Kevin was extremely patient with me while I was trying to receive copies of my insurance, etc. I have gotten an inspection and oil change done here and the service department was very nice and did a great job! I would recommend this dealer to anyone looking for a new or used car or looking to get serviced.

Do not go to this dealer!!!! Their service department treats your car without respect. Every time we drop our car off it comes back with the problem being amplified and a new scratch, scuff, scrap, or dent. I finally had enough and reported it through management. They informed me that they cannot take responsibility for this but they will have the car buffed and detailed to remove the scratches. We received our car back with none of the scratches removed, instead they used a black magic marker to fill in some of the deeper scratches. I again complained and I received the following response " I have spoken with Paul our GM and Mike our service manager about this issue. We've reviewed our policies and procedures and believe that our service personnel has followed the proper guidelines. Therefore, we have come to the conclusion that we are afraid that we will be unable to meet your expectations and feel that it might be in your best interest to explore other local service facilities." That is directly from management at Volvo of Fort Washington. What great customer service!!! -- The only thing I wanted was to have my car properly serviced and the scratches and dents that they put in my car removed and they are refusing to take responsibility. So buyers beware Volvo is a great car but do not buy from this dealer.

After dealing with Zen on the phone in a no nonsense negotiation, I flew down and purcased a beautiful used vehicle. Zen when out of his way during the process, this is an honest shop, very professional, no pressure dealership. Zen thanks again.

Very nice small dealership. I interacted with the general manager which was nice. Facilities are a bit dated but that give it that Cozy feel

I found my buying experience with this Dealer very pleasurable without pressure.