Carsmart Direct

3.7 out of 5 3.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service Closed

Carsmart Direct Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 5, 2019

    Great place to buy a used car!!! Friendly and easy to work with. Would recommend this dealership to anyone. Quality cars all across the dealership.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 6, 2019

    At the time I purchased my 2011 Jeep Grand Cherokee, I also purchased the Freedom Warranty. Well 5 months after purchase, I took it to a shop to start... a claim because it was making a loud noise. The warranty company inspected the Jeep and found that the drive shaft was bad, as well as, the transfer case motor. Their inspection report stated that the drive shaft was a long term pre-existing condition and would not be covered. Not to mention the transfer case motor is a non covered part. This dealer sold me a Jeep Grand Cherokee that had a faulty drive shaft at the time of sale. When contacting the dealer and speaking with Brian Jones, they refuse to take any responsibility for the issue and only want to blame the customer. I am now out an additional nearly $2000 for repairs I was not planning on paying. Did I mention, I have only had the vehicle for 5 months?! I was able to cancel the warranty for a prorated refund also but that was just as big of a hassle that you have to go through the dealership for. If you are looking for a safe, reliable vehicle for your family then this is NOT the place. This dealership is deceitful and the warranty they upsell to you is useless. I have lived in the area my whole life and have never had an experience as terrible as this when purchasing a car whether from a dealer or private seller. Go elsewhere, I promise you won't regret it!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    12 people out of 13 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2018

    I met with Brian, who was easy to talk to,. He answeredany questions, did not try to pressure me into anything, and allowed me to take the vehicle for... a test drive alone.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 6 found this review helpful. Did you?