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Paulding Chrysler Dodge Jeep Ram

(4,406 reviews)
Visit Paulding Chrysler Dodge Jeep Ram
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 830-5599 (888) 830-5599
Used (888) 829-4644 (888) 829-4644
Service (888) 830-6688 (888) 830-6688

Reviews

(4,406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paulding Chrysler Dodge Jeep Ram from DealerRater.

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Miriam, Ryan and Eric were all true professionals

This is the 3 rd vehicle I have bought from this dealership. No hassle great environment love the employees true professionals. Would highly recommend to anyone who wants to feel like buying a car is exciting happy process instead of grinding out a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Good experience

Made the buying process simple and catered to my needs.the person I worked with also seemed honest. They also have alot of inventory on their specific makes/models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing what a positive buying experience we were able to provide you with! Thank you for sharing this with us!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope you have a great day!

2016 Ram 1500

Got the truck I wanted at the price I requested by far a great dealership my second vehicle from here and will not be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience! We are thrilled to hear that we have earned your repeat business!

Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Honesty

The dealership and Ms. Sharon didn't give up on my need for a car. She worked diligently with me to make sure I would get the vehicle that would benefit me and my finances. I recommend Paulding Chrysler, Dodge,Jeep and Ram to anyone who is in the market for the purchase of a new or used vehicle. Keep up the good work and I do have a couple of your cards. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us! We look forward to working with you for all of your future car needs! We appreciate hearing how we were able to meet your needs!

Dealer response

Hello, thank you for taking the time to leave a review for us at Paulding Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

Very pleased

I was just browsing the car dealerships and seen that paulding dodge has a really good customer score. After a few texts with the internet team they put me in contact with a really good sales man his name is Muhammad “Moe” Garcia. He was very tenitive to my needs and put mi in the truck I wanted. I have bought several vehicles in the past and this place by far was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniel, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Janet sales lady

The best car lot ever, I love their positive attitude and their Loyal friendship, and I love all of their beautiful cars and trucks as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it?s always nice to know when we succeed. We look forward to your next visit! Take care!

Unnessary work recommended

Carry car in for regular oil change and asked them to check out washer sprayer they were supposed to fix last time I was here. Gurl tells me it would be $125 just to check it. RIDICULOUS!!!! Then she comes out and wants me to let them do unnessary things to my care for an outrageous price. This place is a joke as far as service department. I have recommended this place to many people as we got a Great deal on vehicle but service department needs to be more customer focused and less money hungry! I guess they have to pay for new building.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Jeff, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 443-2277 at your earliest convenience to discuss how we can turn this experience into a positive one.

Candice Mckissic

Tommy Wallis was great. He was very helpful and professional. I will definitely keep coming back to get my car serviced here. This dealership treats you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Candice, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Exceptional, timely, competent service.

Very professional service delivered on a timely basis. No hassles, no delays, very informative great communication, excellent customer service. Highly recommend to anyone who needs Jeep service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

2018 Jeep Renegade

I have been shopping for a graduation gift for my daughter who recently graduated from college. After six months of research, looking for the exact accessories, I found what she wanted. A 2018 Jeep Renegade Trailhawk! Although the dealership was four hours away I contacted them via their internet message system. Joe contacted me within a short period of time, and almost immediately sold me on the vehicle. He answered all my questions, made me feel like a son was selling me the vehicle and emailed me with a rock bottom price! My daughter and I drove there traded her car in and and the whole transaction took less than two hours. Joe is very professional and a valuable asset to this dealership. Joe even called me back later that evening to ensure we made it home ok. I HIGHLY recommend Joe Epperson and this dealership to anyone looking for the rock bottom price and haggle free car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!