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Corwin Ford of Tri-Cities

(3,829 reviews)
Visit Corwin Ford of Tri-Cities
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm Closed
Sunday 9:00am–5:00pm Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (509) 524-8860 (509) 524-8860
Used (509) 492-3351 (509) 492-3351
Service (509) 492-3363 (509) 492-3363

Reviews

(3,829 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Corwin Ford of Tri-Cities from DealerRater.

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Juan is an excellent service writer that does a great

Juan is an excellent service writer that does a great job. He went over my service in detail and answered all of my questions. He even went to ask the technician questions he was not sure about. Great job Juan, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

Easy to accesss, quick with the task and very friendly.

Easy to accesss, quick with the task and very friendly. prices were very ok for the work done and the estimates for work that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

No pressure.

No pressure. Honest. Very friendly and accommodating Great inventory with many vehicles to choose from

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Niko Armijo, General Manager

Poor communication with service writer.

Poor communication with service writer. Phone calls and emails not returned. Excellent service from heath korvola

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A awesome dealership to work with very courteous

A awesome dealership to work with very courteous friendly, and excellent customer service Will definitely go back

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

Very friendly in every department.

Very friendly in every department. Friendly non pressured process with the salesman. Knowledgeable on the used cars including the one I bought.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

I enjoyed the mobile service coming to Walla Walla and

I enjoyed the mobile service coming to Walla Walla and executed by Jason, if I remember correctly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

Great customer service and quick and reliable work Great

Great customer service and quick and reliable work Great service and communication. It's my go to for all my cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

They were running on time, Kevin helped me use points,

They were running on time, Kevin helped me use points, and I didn't have to wait long for the service to be done..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

Angela,Tina and Heather were and are awesome to works

Angela,Tina and Heather were and are awesome to works with. Will differently be back to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager