Very pleased with WS Auto Sales in Troy! Bill Stonner was very personable, no pressure, and told the exact truth about the condition of my Jeep and i...t's history. The whole experience couldn't have been more pleasant from meeting him in a snowstorm to follow up e-mails with questions I had after the purchase was complete. Highly recommend Bill and his shop. I will be back in the future!
Thank you Harry for taking the time to leave a great review for us! Being a family owned local business we appreciate the positive feedback. WS Auto s...ales sells great vehicles and provides great customer service. We hope this is what sets us apart from other car dealers and why people come back to buy from us over and over again and refer us to family and friends. Thank you, Bill
Bought a Honda CR-V and I love my SUV. Bill help me out a lot and made it easy. Thanks WS Auto for a easy transaction!
Thank you Thomasine for taking the time to leave a great review for WS Auto Sales. Being a family owned local business it is much appreciated. We are... here to help our customers get through the buying process. We sell vehicles every day and we know most people only buy one every few years and need help understanding the process of purchasing a new vehicle. WS Auto sales strives to have great vehicles and great customer service! Thanks again, Bill
Please go See Bill at WS Auto !!!,He made buying a car as easy as possible. He held a car for me knowing I had to sell my Junker first. Went to Bat fo...r me through the Credit Union I was going Through, and Was TOP NOTCH. Thanks Again.
Thank you Sharon for taking the time to leave a great review for us, being a family owned local business we appreciate it very much! We are here to he...lp our customers get through the buying process because we sell vehicles every day and we know most people only buy one every few years and need help understanding the process of bank financing, DMV etc. WS Auto sales strives to have great vehicles and great customer service. Thanks again, Bill
Purchased a car here today and I couldn't be happier. Vehicle drives like a new car and is as clean as it was new.. 5 Stars !
Thank you Sam for taking the time to leave us feedback. We are happy to hear that you love your new Jeep Liberty and thank you for the business. Bill
Was a fairly decent experience but once I went ahead and bought a truck, the front door speakers did not work and bill said since he bought it and it ...was like that he wasn't going to do anything for me or give any money back so a decent experience turned into a poor experience I would not recommend to buy a vehicle because any problems that were "prior" will not be fixes
Hi Greg, This is Bill, owner of WS Auto Sales. I apologize that your experience with us was not all you were expecting. You are right, we did tell you... that we purchased the truck with the door speakers not working and made you aware before you purchased the truck that it had a "Aftermarket" radio and it was not the radio that was installed by Chevrolet when the truck was built. All the other speakers in the truck do work fine and at this point we do not know if the radio even has the capability to have more speakers wired to it. If you told us before the sale that you wanted the door speakers to be in operable condition we would have had the issue diagnosed and fixed even if it meant replacing the radio and/or the door speakers so that all the speakers in the truck worked. When you contacted us about the door speaker issue you misunderstood what we asked you to do, we simply asked you to take the truck to one of the two separate audio repair companies in your area that handle repairs for us so they could diagnose the issue and we could get their recommendation on how to fix the problem. At no time did we tell you that we would not pay for the cost for having the speakers made operable, we only wanted to get a professional diagnosis of the issue and get their recommendation on how to fix the problem before moving ahead. It is a shame that your Review and Star Rating of our dealership only focused on a simple misunderstanding of what we asked of you so that we could have had the door speaker issue addressed. It would have also been nice to have a Review that included the trucks great physical and mechanical condition and all that we did during the sale process to help you purchase the truck you wanted. Thank you
Thank you Bill for an awesome new used car!!! I would highly recommend this dealer !!! Nice cars,great pricing and no hassle buying!! I love my 2014 ...Passat ! Thank you so much!!(:
Hi Stephanie, This is Bill. Thank you for the great Review, we appreciate you taking the time to give us feedback.
Bought my 2013 Dodge Ram here at WS Auto Sales after searching for at least a month and a half. Traveled from Vermont to Albany/troy areas....visited ...at least 2 dozen dealerships looking for the best truck for what I was looking to spend. Don't know how many I test drove. Then I went to WS to look at two trucks on the lot. The one I purchased and a 2011 Silverado....both of which were in absolute great condition. Good tires , no leaks , no rust on frames , good brakes , clean inside and out etc. etc. I am an auto technician so I know what I don't like to see and what I do like. Of all the places I had visited, WS was the one I chose to go back to that second time to make my decision based on my first impression of the product. Test drove them both and was a tough decision...both were better than any I had looked at anywhere else. No pressure , no hassle , great experience , nice lot and great guy. I want to thank you Mr. Bill Stonner for the great truck!!
Hi Andrew, This is Bill. Thank you for the great Review, we appreciate you taking the time to give us feedback.
BILL IT WAS VERY NICE DOING BUSINESS WITH YOU. YOU HAVE A VERY CLEAN DEALERSHIP PAM AND I WERE VERY INPRESSED VERY SMOOTH TRANSACTION. NICE PEO[PLE TO... DEAL WITH BILL AND SUE HIS WIFE DROVETHE CAR FROM TROY NY WHERE HAS DEALERSHIP IS TO MY HOME IN LIVERPOOL NY BECAUSE PAM IS THE ONLY DRIVER BILL I LIKE TO GIVE YOU A 10 STAR RATING YOU MADE IT TO EASY FOR PAM AND I. THANKS AGAIN JOE BAUM AND PAMELA A BOND
Hi Joe, This is Bill. Thank you for the great Review, we appreciate you taking the time to give us feedback.
Bill is a great guy, very easy no hassle process. Highly recommend!
I am so glad that I found WS Auto Sales in Troy. Bill Stonner was very personable, no pressure. The truck I was looking for was in Bill's inventory. ... The whole experience couldn't have been more pleasant from the first handshake to driving out of the lot in my truck! Bill and his team are fantastic! Thanks, Bill! If I ever need another vehicle, I'll be back!