Reviews

4.0 out of 5 4.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 8, 2018

    I was highly impressed with the buying experience . Anthony Leach was amazing his knowledge of the vehicle is truly outstanding. Looking forward to buying... my next vehicle from him as well .

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 19, 2015

    Right from the bat, Sofia and the manager didn't think I was serious in buying an A4 or A3. They didn't want to let me test drive an A3. Maybe for my age,... they didn't think I could afford any of the cars. I had to ask Sofia 5 times if I could test drive one before she said she had to "ask" her manager if it was okay. Are you serious? Never have I been treated like this. Finally she reluctantly let me test drive one. I loved the A3 and was determined to buy one, despite rude service. However, I still wanted to check out the BMW 3, and never decide to buy a car the first visit, learned from past experience. We decided to talk price. She quickly said they couldn't go any lower than their e-price and refused to bargain with me. Everyone knows to not accept the first price, and what dealership doesn't engage in negotiation? Apparently the manager didn't think I was worthwhile either. So I told Sofia a price I would accept. She still refused. I told her if they changed their mind, they should call me. It wasn't my worst experience sadly, but ridiculous the way I was treated. You're a salesman and car dealership manager, belittling a young professional.

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    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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