Acura of Honolulu

This guy has VERY Excellent service. Very kind and worked on my car fast and efficiently.

Mr. Furtado was very knowledgeable in explaining what was going on with my vehicle and he directed me on what I needed his assistance was awesome.

I have owed by 2010 MDX for 15 years and Paul Furtado, has been my Advisor or for all those years. Superior service with a warm, caring and knowledgeable person every time I come in to service my car. The best!

Paul Furtado did an excellent job when I brought in my Acura for maintenance and overall safety performance

Paul Furtado has been my service writer for over 2 decades, wouldn’t see any one else, I always take my cars to Acura of Honolulu, I trust him in all the service recommendations needed for my 02’ MDX, Paul also take care of my sons TL too.

Service was excellent and explained everything. I would recommended to my friends. Paul Furtado is great service advisor. GREAT JOB!

This has been the worst car purchase I have ever done. I purchased an electric car 2 months ago, and I am still dealing with finalizing the process. I was supposed to get some papers to get a tax credit. This took emails that weren't replied, expecting call-backs that never happened, so it took a lot of pushing around at every stage of the process. So let's say I had to do the whole routine twice. Once you buy the car it is hard to get a hold of the people you need. Then I realized also that they had written my email with 0% accuracy. The only thing they got right was .com I was told I would get the registration in about a month. It has been 2 months and nothing. After calling the DMV, I am told the car is still registered in their name. When I contacted them, I am told to give my number for a call-back but I decide to wait, because I know they do not return calls (Aldi the person you talk to at first gives you a whatever answer that does not answer the question, so they just do the Karen for you and get you the manager). When talking to the manager, he tells me they had just finished transferring the car from the first owner to them, that the car's safety is expired, so I need to bring it so I can get an expired safety so they can begin the process. Since I am going there I ask if they can check a leaky tire and to do it although the warranty expired a month ago, and they agree (it looked like they knew about the problem because without saying anything the service guy already knew what tire it was). I decided to write this review because I have been here for over 2 hours and I am still waiting. I don't speak hawaiian, but Aikahi (they offer the Aikahi experience) has got to mean s#$%^tty

*Kodee Taong (Sales) is an exceptional sales representative! She is very knowledgeable of the entire Acura line up of vehicles and their features. No pressure sales, patient and no pretense of knowing how to provide excellent customer service! Kodee confirmed that gender no longer determines what kind of attitude or professionalism you receive when walking into a car dealership! And wait until you meet the rest of the team (Matt Bonder) who makes your sales transaction smooth and easy! You've definitely convinced me that it was worth it to give Lithia Corp another opportunity to transform me to become a happy, satisfied and most IMPRESSED return customer! Mahalo Kodee & Matt! Love you guys at Acura of Honolulu!

having a nice and modern customer waiting area with wifi, so i am able to get work done while waiting.

Not only what was asked to do, but more thorough checks are done routinely whenever my vehicle is taken in for service.