Reviews
Great service
Fast and easy purchase from start to finish. Car salesman was easy to deal with. We all agreed on good numbers for purchase and trade in. Finance side was excellent getting me the best deal possible
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joseph Langsdale | General Manager
Outstanding Team work!
Their Teamwork from Detailers, Service Department, Sales, Finance and Managment were outstanding! Don’t change! Changes are being made their and the new team are making a difference!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ramon, I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Joseph Langsdale | General Manager
Their Team work from Detailers, Service Department,
Their Team work from Detailers, Service Department, Sales, Finance and management levels were outstanding! Don’t change!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Ramon. Sincerely, Joseph Langsdale | General Manager
Great Service Team
I received excellent service from technician and service department. Safety inspection was completed in a timely manner. Paul is an awesome Service Advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ross, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Paul does for Acura Of Honolulu and our customers. Hope to see you again soon! Sincerely, Deven Cayler | Service Manager
Great service
Paul listens to what is going on with my car. If a problem reoccurs, Joe will definitely figure is out. He is very knowledgable and keeps himself up to date with changes and new cars. He knows that I'm a teacher and so he breaks up my services into smaller chunks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of Paul, Joe and our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Joseph Langsdale | General Manager
Efficient and Excellent Service
It was just as I had expected. As always, the service was quick, efficient and well-done. Paul, the service representative, was friendly, knowledgeable and, as always, knew exactly what I wanted and needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, thank you for the awesome feedback! You're right, Paul is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Deven Cayler | Service Manager
Thank you for caring for my “older” RDX
Explanations and the reasons why certain things had to be done. The double checking on availability of a loaner…and the notion that if I had any questions or concerns I could simply call…no fear.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, thank you for your kind words. We feel our service department is what makes Acura Of Honolulu special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Deven Cayler | Service Manager
Service was great and the facility was clean.
It was a smooth process. And was attended quickly. My service Agent Paul was awesome great knowledge and friendly I felt comfortable and important every time working with Paul.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for writing this amazing review for our team! At Acura Of Honolulu, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Deven Cayler | Service Manager
Great service
My service went super awesome my service advisor Paul Furtado is amazing and awesome love working and having him help me with all my services his the best..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynn, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Deven Cayler | Service Manager
Great Service!
The service staff reps are always easy to talk to and very supportive. They explain everything and listen to your concerns. They provide real-time solutions to the car issues. Chester and Byron are clear examples of the dedicated staff members working at Honolulu Acura.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Orlando. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Deven Cayler | Service Manager