Performance Automotive

Reviews

This dealer has no recent reviews and is not rated.

27 lifetime reviews.

  • 1.0 out of 5
    June 2, 2016

    My mother purchased a Toyota Tacoma about a month ago. At the time when we were purchasing the vehicle I noticed there was a nice star in the windshield... that is a little smaller then a quarter. Pete the salesman that was taking care of us did not bother to mention anything until I brought it up. While signing the papers for the Tacoma a "We Owe You" ticket was made for the windshield to first be filed and if not presentable then the entire windshield would be replaced. At no time did Pete offer to set up an appointment to have the problems and but instead said if you ever need any service preformed I would hope you would bring it here. Well after messaging Pete on his cell phone the past few days with no answer this is the text we received "I asked about that in service . They told me to check the we owe you and it's over 30 days dated 4/23/16 it was past 30 days the 1st time you texted me . I know your insurance co will fix stars for free. Just have to call . The dealer would only fix what is required to pass inspection only (i.e. Stars)" I am very dissatisfied with this answer. I understand that the car owner need to read over all paperwork before signing but nothing was ever mentioned to us about a 30 expectation. If you want terrible service when buying a car this is the place to go.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2016

    Best car buying experience I have ever had. I happened onto this dealership by accident on the internet and boy am I glad I did. Saw a car I liked, asked... a question about the vehicle through the website and got a response from Johann almost immediately. That was after 10pm on a Friday. Met Charles the next morning before 10, the car was all detailed and ready for me to drive. Left a deposit so they would hold the car for me (which they didn't have to do) and drove away in my beautiful, "slightly" used BMW on Tuesday. They were friendly, honest, fair, courteous and extremely professional. The best car buying experience I have ever had. I have to say that in Charles "Chilly" McCord I now have a car salesman for life. Don't hesitate to stop in to Performance Automotive and become a member of the "family".

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 30, 2015

    “I went to Performance Automotive to have my oil changed. It was quick, easy, and the service staff was warm and welcoming. Although I’m not in the market... to purchase a new vehicle, the sales staff was very friendly and talked to me while I waited. I would definitely recommend Performance to anyone! I’ll be a service customer there for life.”

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review! We are thrilled to hear about your experience in our service department. We look forward to seeing you for all of your sche...duled maintenance!

  • 5.0 out of 5
    October 22, 2015

    Thank you Maggie, Tom and the rest of the staff at Performance Automotive for great experience purchasing my Infiniti. Everyone we encountered at Performance... Automotive provided excellent customer service, very professional, helpful and made me feel comfortable during the entire process. It was stress free which you would think buying a car could be very stressful. Smooth transaction and out the door driving my new car! Mrs. Maggie, our sales representative, provided exceptional service, very professional, friendly and would recommend her to anyone who is looking to buy their next vehicle. Again Thank You! I love my car!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We appreciate your business and that you took the time to review us. We look forward to seeing you again soon! Welcome ...to the family!

  • 5.0 out of 5
    October 20, 2015

    Thank you Maggie, Tom and the rest of the staff at Performance Automotive for great experience purchasing my Infiniti. Everyone we encountered at Performance... Automotive provided excellent customer service, very professional, helpful and made me feel comfortable during the entire process. It was stress free which you would think buying a car would be stressful. Smooth transaction and out the door driving my new car! Mrs. Maggie, our sales representative, provided exceptional service, very professional, friendly and would recommend her to anyone who is looking to buy their next vehicle. Again Thank You! I love my car!!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review! We truly appreciate your business and your kind words.

  • 4.0 out of 5
    October 13, 2015

    Very friendly service. They were very helpful snd worked hard to get us in the Jeep we wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write us a review, Mary! We appreciate your business and are thrilled to know that you not only got the vehic...le you wanted, but had a great experience doing it! Come back and see us for your vehicle maintenance needs. Welcome to the Performance Automotive Family!

  • 5.0 out of 5
    October 23, 2014

    To sum up my experience at Performance Buick, I would have to say it was a very fun and easy going process. That is a rare feeling to have while shopping... for a car!! The whole environment is very LOW stress and I think that is saying something! Thanks a lot guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was such a pleasure doing business with you! I hope you enjoy your new vehicle, and if you ever need anything in the future we are always here to h...elp! Thank you for taking the time to write a review for us. Best regards, Ashley Bansemer Internet Sales Manager

  • 5.0 out of 5
    October 23, 2014

    Everyone I worked with at Performance Buick was very accommodating, professional, and easy to work with!! As a consumer, it is our greatest fear that we... are being taken advantage of. I can honestly say that I feel I got a great car for a great price!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was such a pleasure doing business with you! I hope you enjoy your new vehicle, and if you ever need anything in the future we are always here to h...elp! Thank you for taking the time to write a review for us. Best regards, Ashley Bansemer Internet Sales Manager

  • 5.0 out of 5
    October 23, 2014

    I worked with a very nice gentleman whose nickname was "Hatman". He was very knowledgeable and very friendly. He made the entire sales process fun and... easy!! Would definitely recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was such a pleasure doing business with you! I hope you enjoy your new vehicle, and if you ever need anything in the future we are always here to h...elp! Thank you for taking the time to write a review for us. Best regards, Ashley Bansemer Internet Sales Manager

  • 5.0 out of 5
    October 23, 2014

    My experience with the sales staff at Performance Buick was very pleasant. It was a very easy-going environment and I didn't feel overly pressured. I absolutely... love my 2014 Buick Encore!! Great staff!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It was such a pleasure doing business with you! I hope you enjoy your new vehicle, and if you ever need anything in the future we are always here to h...elp! Thank you for taking the time to write a review for us. Best regards, Ashley Bansemer Internet Sales Manager

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