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I went in to pdx 2 days ago closed the deal and when I went to sign contract they over charged me by almost 4000 and said it was a security system that... was already on the car. I asked them to take it off and they said they can’t. Some anti theft thing. Absolute BS. They then told me to lie to the bank about my job
Salesman added warranty to vehicle purchase, and told me that I could just call and cancel it anytime for a prorated refund. I texted that night and called... the next day to cancel, and was told it would be refunded to the loan, and later that day told it had been taken care of. That was 3 months ago, I have called over a dozen times and keep getting the response that the check is waiting the finance person, then the owner's signature, and now the check signer's signature. At this point I think they are just stringing me along. In addition to this, the vehicle has had to have 3000 dollars worth of work on it already for issues they they said had already been fixed or should have had an idea about. The truck was leaking oil, transmission fluid, power steering fluid, and differential oil when I got it home,. The dash was held together with superglue, and they even had documentation that they had purchased the superglue for this vehicle.
OMG! This was the fastest experience I have had at any of the 8 dealership experiences I have had so far in my life and by far the most fun. This whole... crew here is so fun. We had a great time while financing got the loan together, Erik came out and told us sign sealed and done, which was freaky fast. Jarrod, & Gary were our two sales men only because we came in on one day to look at the truck and another day to show my son who bought the truck that day. These 3 guys are AMAZING!!!!!!! Great time had the short time we were there. No boring stare at the walls awkwardly waiting to find out if your financed or not. A lot of fun and great conversation and laughs were had. We expressed we only wanted a Dodge and within a certain price range and BAM! it was done. I highly recommend going to see them!
Bought a 2010 Tundra and everything was good to go. Terms of the loan the monthly payment everything. Then 8 days later get a call and was told financing... fell through and I had to return the truck. This is called a yo yo scam and they got me and they could get you too. Stay far away
Bought truck from them. Was overcharged for dmv and promised reimbursement. Never received the reimbursement. Also they claimed the car had been inspected.... The speedometer doesn’t even work
Will not return "unconditional refund of downpayment." Accusing us of causing damage to their car, after it was returned due to financing falling through.... Attempted to convince me to file an insurance claim to fix their car.
I bought a truck here 3 weeks ago and my first trip it breaks down. The owner was super shady and told me how dumb I was for taking it to a Ford dealership.... He wanted me to have it reset and take off. I bought the warranty and when I did it was 3 years or 3600 but my paperwork now says 2 years 2400. The owner told the guys at Ford they would cover it if the warranty didn't but when I asked I was told I was in my own.
I had a great experience with these guys. They we fun and easy to deal with during the whole deal. They got me the payment I wanted on my Chevy Duramax... and also the trade in value I wanted on my gas Silverado. So glad I gave them a shot.
Horrible customer service, super shady salesmen, clearly overpriced vehicles, there is absolutely nothing good to say about this dealer. Glad I read reviews... online and didn't purchase a vehicle from them. Got to experience first hand how bad they are.
Josh and Clint did a great job getting me into my 4Runner. l noticed that the lot had good quality trucks and SUV they give u cards on vehicles. They have... better vehicles than what l found on 82 ave. I definitely recommend PDX auto.. The staff was low pressure down to earth and treated me with respect.