McConnell Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(91 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

McConnell Chevrolet Recommendation

We have been doing business with a McConnells Chevrolet for many years. The staff are always accommodating and most recently dealt with Bill, JJ, Mike, and Marty in Service. I highly recommend their dealership.

Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The McConnell Chevrolet Team

5.0

Dodge Challenger Multiverse Bat Mobile

Adam and the entire team was awesome. Very clean facility. Adam was an excellent provider. Lots of nice cars and very understanding to my needs.

Dealer response

Thank you!

5.0

New Chevy Colorado

Looking for a Chevy Colorado I contacted 4 dealerships north of the Gate. Did not like the atmosphere in 3 but did go back for more contact. The 3 were slow in calling back (I often waited a week and called them back, amazing!). Not so with McConnell. I made contact with Adam and we continued contact during the process, either by phone or face to face. It was more than several weeks I believe. Pressure sales stampedes me immediately and I come back hesitantly. No such approach by Adam. He made the process enjoyable (if that can be said about buying a new vehicle). He responded via phone, email or text in an expeditious manner. This is the second pickup I have purchased from McConnell, a 2006 Silverado, an amazing truck. Also they are a Costco affiliated dealership which adds savings. I had missed that on my search. One of the other dealers was too. But when the other dealers found out I wanted a diesel they seemed to lose interest if they didn't have one on the lot. I would recommend Adam.

1.4

Terrible Service

My son took his new (to him) car into McConnell for service. They saw an inexperienced young man coming a mile away, and the figured they could charge him whatever they wanted. They charged him $200 just to diagnose the problem with the A/C. They did not tell him they would charge him to diagnose the problem until after it was done. Also the going rate for diagnosing Aveo A/C system is $0-$88! Not only that, but the quote to complete the repair was double what other mechanics will do it for locally. The response my son got was complete apathy to his situation. After all, what's a couple hundred dollars to a car dealership? It sure makes a huge difference in the life of a high school student! I attempted to contact the service department about it before posting a review, but they didn't bother to respond.

5.0

FIVE STARS

These folks couldn't have been more helpful. They let me extend the test drive to my satisfaction and when I decided to buy they jumped right in to expedite the process and sent me out with a full tank of gas. Definitely worth the trip.

Dealer response

Thank you for the feedback! We look forward to seeing you again.

5.0

Glenn is the man!

This is hands down the best dealership! I owed $15k on my vehicle and it was only worth $5k. Not to mention it had 115k miles. Every other dealership wouldn't even look my way. I contacted Glenn and he said come on down I'll take care of you and we will get you in a new vehicle. Got to the dealership around 6pm. Glenn showed me some vehicles that could possibly work. Since all the banks were closed by the time we looked at a few cars he told me he would contact me the next day with a deal. He didn't disappoint! He called me late morning and said " we got us a deal. When can you be here?" A few hours later I walked away with a 2017 Chrsyler 200! The process was very fast and smooth and Mike the finance manager had me in and out in no time. If I could give more than 5 stars I would! I will never buy a vehicle from any other dealership and will recommend and speak highly of Glenn and the staff here!

5.0

I was looking for a late model Chevrolet Camaro SS

Charlie what a cool guy, listened to my needs and worked to provide what I needed in a new vehicle. I was too slow making my decision and the car I was interested in sold before I could get there. I feel he's honest and I would make a deal and buy a car from him

Dealer response

Thank you for the kind words and feedback, Charles!

5.0

Highly recommend this Dealership

I highly recommend this dealership. They are very thorough and friendly. They go over and above to make sure that your safe and all your needs are met. I won't go to any other dealership and I live close to other dealerships. I love them and give them 5 plus stars.

5.0

Great service

I like how even if they miss my call they return my call right away and get me scheduled in as soon as possible. Jose is great! very friendly and great customer service. I would recommend mcconnell to all my friends and family

Dealer response

Thank you very much for the recommendation!

5.0

Awesome Friendly Service

We have been looking for a Chevy Equinox for a long time and found the perfect one at McConnell Chevy in Healdsburg. Mike Gurtovoy was extremely helpful and answered all of our questions. Very friendly, no pressure sales. Never really liked going to a dealership for vehicles, but I sure do now. I highly, highly recommend McConnell Chevy, be sure to ask for Mike. You won't be disappointed

Dealer response

Thank you very much for the feedback and recommendation, Denise! This is exactly how we want our clients to feel when working with us.

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