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Service department rotate tires scratched every wheel on my car..service manager was unpleasant when I pointed out all the scratches. Manager said I was... being picky..
I contacted Danny Bryant in the service department. I drove the vehicle in and was analyzed to be the fuel injectors. The dealership replace them under... warranty, but later I continued to have the same problem. Today the service department checked the transmission and performed service bulletin 17-014. This solved the problem. The service department did a great job. This is the only place to take a Honda for repairs.
We talked to Chad for a week before traveling 3 hrs to see the car we were interested in and he and the dealership stood by there words when we arrived.... I really wish they were closer to home because I would highly recommend them to everyone.
They have the best customer service by far out of the many dealerships we have been to. They even stayed late to help get us in the best deal possible... for us. Can't thank them enough. I'd give them a 10 star rating if possible!! Very, very friendly people. I would highly recommend them to anyone!!
This was the best buying experience ever. We were treated with utmost respect. The salesman Bryan Stanfield was great. We will never go anywhere else.
We had to buy new car because of the recent hailstorm. Or looking for a Honda Fit. Mentioned that I was interested in a Ridgeline. Talk to Julie Rooks.... She found us the Fit we wanted. We drove the ridgeline and love the truck the sales manager made us an offer that we couldn’t turn down . Left with two cars at a great price. Julia stayed with us until we finished which was nearly nine pm. Great job Julie.
The best Honda dealership hands down! Just make sure you go to Gadsden and not Hoover. KC & Julie made buying easy. They even brought the cars and paperwork... to my job! Who does that? I never had to talk them down because the prices were lower than expected and they gave us a very fair trade in. Only good things to say about them. Don't go to Serra or Brannon. They all play games, even Sunny King. You'll thank me later for this review.
Everyone at the dealership made this car shopping experience a good one. Julie Rooks guided us through the process and my son who was helping me felt... the same as me that Julie was the best we had dealt with!!! We had been looking around from Huntsville to Gadson for a vehicle that we liked and where we liked dealing with the salesperson. Julie and the Tameron dealership provided that experience.
As a new widow, this was my first experience trading in two high mileage vehicles and buying a certified pre-owned vehicle, a 2017 Honda HRV with low mileage.... Julie was patient and considerate as I tried on several cars, then when I narrowed it down to the HRV she quickly searched the lot and found the perfect car. She facilitated the process, including the trade in and subsequent negotiations in a calm manner. As I consider hard-sell approaches, I appreciate going through this process with a woman. She perhaps didn't know as much about the specific features on this particular vehicle as I would have liked, she connected my phone and transferred contacts, and showed me how the navigation system worked -- two of the major features. I'm still learning about the safety features via the manual. I think she is an excellent addition in a male-dominated vocation.
Excellent customer service , would recommend to everyone. I felt nervous coming in and when I left I felt great, thanks to her I get to drive away in a... brand new car.