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Great customer service!!
Amazing and smooth used car buying experience! Wayne, Tim and Eric provided the best customer service! I would recommend buying vehicles from them! Great job guys!
Above and Beyond
We had a mechanical problem with our car purchase from Capital. When I called and explained to Tim what our issue was, he without hesitation told us to bring in the car. Tim told us that he didn't want to have any of his vehicles to have a problem, and he and Eric truly felt bad that there was any issue at all. They immediately went to work and the mechanic (Brandon) stayed late and came in early to make sure that our problem was rectified and done right. They stand by their word and are great people to work with.
GREAT PLACE TO BUY A CAR
Spoke with Tim on the Phone, Erik sold us our car, and Wayne did a bit of service. All of them could not have been more friendly, helpful, and honest. They truly cared that we were happy and completely satisfied with our purchase. I grew up and live in a smaller community where honesty, trust, and a handshake are expected. In my 40 years of vehicle purchases, I have rarely been so pleased and confident in my experience with a car dealership. If you are looking to purchase a good used car at an affordable price, Capital Auto would be my recommendation.
Inquiry about a car and never heard back
I emailed from Cars.som about a car that was on the website and never heard back from anyone. I trued calling but never got an answer, browsed their website and the said car I was checking on was not on the website.?
Hello Dan. Thank you for the feedback and we apologize for any lack of response on our part. It seems that the car you were interested in was sold, but remained on the Cars.com site for a few days as if it was still available. Sorry once again for the misunderstanding - we will do a better job of communicating in the future.
Excellent Local Dealership
Very friendly and helpful group of people. Didn't pressure me to buy anything I didn't want to. Offered a free slice of pizza after I purchased my car. They were very congratulating and made my first car buying experience a good one. Will definitely check out their lot first next time I'm in the market for a vehicle. I was more than thrilled to give my business to a local dealership run by friendly people. I would suggest this dealership to anyone in the market for a fair priced and quality vehicle
Two Thumbs Up!!
I was referred to Capital Auto Clinic by friends who had a great experience here. This place is a LOT different than other used car lots in my experience. I noticed that the prices were marked lower than the actual retail value - and that was with warranty. Great people here as well. Thank you Steve and Marcia for referring me. 2 thumbs up!
Capital Auto Clinic - Madison
First time here. The customer service was excellent. If your looking for an affordable car, this is a great place to come. Tim, Wayne, and Kevin are great people. I love my new car! Thank you.