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Clay Cooley Kia

(367 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (972) 249-9994 (972) 249-9994
Used (972) 474-0452 (972) 474-0452
Service (972) 474-0437 (972) 474-0437

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Kia from DealerRater.

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Great dealership, good customer service, and was willing

Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants a KIA to that specific dealership. Really appreciate that team over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

Kevin was very nice and helpful when I came by to get my

Kevin was very nice and helpful when I came by to get my car serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Kia. We look forward to having you as one of our valued customers for many more years to come!

Great service, Ashley was great and really friendly

Great service, Ashley was great and really friendly really liked her service and was really simple and easy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

I found a good help from service and helpfull staff.

I found a good help from service and helpfull staff. Clay Cooley is an exceptional dealership. We'll done guts. My best regards to Mr. Bruce at service who took care of me in a very professional way 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dawson was great in sales and got me exactly what I

Dawson was great in sales and got me exactly what I wanted and Darian Ward did a great follow through to make sure I got my extras that were included in my purchase like all weather mats. Great dealership with friendly people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

A very kind and is a very unusual but very unique line of

A very kind and is a very unusual but very unique line of over all Auto Dealership in the Dallas Metroplex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

Our guy went out of his way to make sure we were taken

Our guy went out of his way to make sure we were taken care of and all our needs were met! Huge thank you to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Great Experience.

Great Experience. I was in and out in an efficient manner, I was heard and my concerns were validated. Ashley helped me and she was a huge help, I would recommend going with her everytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

My experience was great.

My experience was great. They helped to figure out what was still wrong with my vehicle and tried to work with the previous dealership to get the problem resolved which turned out to be no help from the other dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Wylie was extremely attentive and helpful!

Wylie was extremely attentive and helpful! I asked for what I needed and he made sure to check everything out. I was in and out in a hour which was amazing. When I asked to see the itemized receipt he walked me through the receipt patiently. He made my experience and ill be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!