Ted Russell Ford Kingston Pike

Reviews

Average Ratings

5.0
27 lifetime reviews.
  • Fantastic Car Buying Experience - Michelle Abele

    My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was c...

    Dealer Response

    We appreciate your review, Mark! We're so glad that your friend recommended us to you. We're proud of the excellent service that Michelle provid...


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    My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson. She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!! You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your review, Mark! We're so glad that your friend recommended us to you. We're proud of the excellent service that Michelle provides to our customers. We hope to see you again, thank you for your business!


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  • Ms Nancy Upton

    I cannot say enough about the excellent sales staff that helped me through what I thought was going to be a horrendous ordeal when I traded my " f...

    Dealer Response

    Nancy, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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    I cannot say enough about the excellent sales staff that helped me through what I thought was going to be a horrendous ordeal when I traded my " failing" car. Both Justin Livingston and Taylor Sparkman made what could have been an aweful day one of the best days of my life and I drove away in a brand new car. I have to mention the kindness and efficiency of Kevin Fox who also made my day a little less stressful. Thank you isn't enough to these people!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nancy, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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  • Never Disappointed. Always taken care of.

    I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This pu...


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    I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Salesman, Doug Philpot

    I recently purchased a 2014 For Escape at Ted Russell Ford on Kingston Pike. Doug Philpot is the salesman who assisted me. I cannot really express...

    Dealer Response

    Hi Diane, Thank you for your review. We are so glad that Doug was patient and we'll be sure to pass your compliments on to him. We hope you are st...


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    I recently purchased a 2014 For Escape at Ted Russell Ford on Kingston Pike. Doug Philpot is the salesman who assisted me. I cannot really express how great it was dealing with Doug. He is very knowledgeable about the vehicles and was patient with me in my search for what I wanted. I went back to have the Escape detailed and once again, Doug was extremely helpful. He showed me how to access many of the features on the Escape and I appreciate his willingness to do so. I would recommend Doug to anyone looking for a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Diane, Thank you for your review. We are so glad that Doug was patient and we'll be sure to pass your compliments on to him. We hope you are still loving your Escape and let us know if there's anything more we can do.


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  • Bought 3 Vehicles!!

    Pleasure doing business with Ted Russell Ford Parkside. Ended up very satisfied- Bought 3 vehicles traded in 4- Actually saving us money!! Thank y...


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    Pleasure doing business with Ted Russell Ford Parkside. Ended up very satisfied- Bought 3 vehicles traded in 4- Actually saving us money!! Thank you so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Couldn't Have Been any Better!!

    Everyone at Ted Russell Parkside has been awesome!! Cougar set me up with Brady Sweet and he bent over backwards to find the right car for my wife...


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    Everyone at Ted Russell Parkside has been awesome!! Cougar set me up with Brady Sweet and he bent over backwards to find the right car for my wife and me. They are very professional , friendly, and service Minded!! It count not have been a better car buying!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeff Anderson - Ted Russell Ford Parkside Drive

    Jeff was great to work with. He answered all of my questions and got me in the car. I wanted a price I could afford. Denise was great too!!


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    Jeff was great to work with. He answered all of my questions and got me in the car. I wanted a price I could afford. Denise was great too!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Truck Buyer

    We felt that the staff at Ted Russell Ford displayed a professional demeanor, listened to us, and provided informative answers to our questions, a...


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    We felt that the staff at Ted Russell Ford displayed a professional demeanor, listened to us, and provided informative answers to our questions, all of which enabled us to make the best decision we could about the purchase of our new truck. We look forward to a continued great relationship with Ted Russell Ford for years to come, and will encourage our friends and family to contact Ted Russell Ford for their own vehicle/truck needs in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thank you Very Much!!

    I want to thank Ted Russell for everything. They got me exactly what I wanted without even breaking the budget. They worked with me to get me out ...


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    I want to thank Ted Russell for everything. They got me exactly what I wanted without even breaking the budget. They worked with me to get me out the door with a smile on my face and new keys in my hand. I want to have a special thanks to Doug Philpot & Rob Duffey for working with me. I was shooting myself short for what I thought I could get but they made it happen. Thank you very much.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ask for Jeff Anderson

    Couldn't be happier with my new Ford Focus. I stopped by several months ago to look for a car. Jeff found out what I wanted and called me when the...


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    Couldn't be happier with my new Ford Focus. I stopped by several months ago to look for a car. Jeff found out what I wanted and called me when they got the exact color I was looking for. He worked with me on the price and was always very professional. I went to several other places and I felt like the people on the floor didn't know the first thing about the cars they were selling.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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