Reviews
Bought a Car from here and the costumer service was
Bought a Car from here and the costumer service was amazing especially Daniel he was very helpful
Bought a Car from here and the costumer service was
Bought a Car from here and the costumer service was amazing especially Daniel he was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos, gave me a good deal on the car, met my
Carlos, gave me a good deal on the car, met my requirements. Thank You Good
Carlos, gave me a good deal on the car, met my
Carlos, gave me a good deal on the car, met my requirements. Thank You Good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please read reviews before buying.
Please read reviews before buying. This is not an honest place. Both Willian (sales manager) and Esteban (salesman) lie. The advertised prices on cars do not include the added features that they put. Advertised price was 13k but when we sat down the final price was 18k. Reason for added features such as safe guard and theft recovery is that they make money on these and if they take them off the manger does not like it as they buy in bulk. It’s the same as them wanting to finance it rather than full cash. They make money on loans as well. They can take off features just that it takes an arm and leg to. This is from my own experience as I bought a Prius this month from them. Hope others don’t fall for their tricks. I was tired as I drove from out of town and didn’t pay close attention to the paperwork and the things that they said could not be taken off were. I had left but then was told by the sales manager William on a price that I agreed on would be 15k but ended finding out that they took off the safeguard feature that I was told could not be taken off in the beginning. Forgot to mention they also tried to tell me that they had dealers fee which was almost $900. No it wasn’t the regular dmv and tax but dealer fee. Unsure what that was. But please be cautious and make sure you get a price breakdown before signing. Don’t buy in a rush walk away and let them call you. I bet you’ll get a better deal. It’s a given that they automatically make 5k on each car from the real price so they can go down on price. Even if the car is on sale or they tell you they are making little or no money on car.
Please read reviews before buying.
Please read reviews before buying. This is not an honest place. Both Willian (sales manager) and Esteban (salesman) lie. The advertised prices on cars do not include the added features that they put. Advertised price was 13k but when we sat down the final price was 18k. Reason for added features such as safe guard and theft recovery is that they make money on these and if they take them off the manger does not like it as they buy in bulk. It’s the same as them wanting to finance it rather than full cash. They make money on loans as well. They can take off features just that it takes an arm and leg to. This is from my own experience as I bought a Prius this month from them. Hope others don’t fall for their tricks. I was tired as I drove from out of town and didn’t pay close attention to the paperwork and the things that they said could not be taken off were. I had left but then was told by the sales manager William on a price that I agreed on would be 15k but ended finding out that they took off the safeguard feature that I was told could not be taken off in the beginning. Forgot to mention they also tried to tell me that they had dealers fee which was almost $900. No it wasn’t the regular dmv and tax but dealer fee. Unsure what that was. But please be cautious and make sure you get a price breakdown before signing. Don’t buy in a rush walk away and let them call you. I bet you’ll get a better deal. It’s a given that they automatically make 5k on each car from the real price so they can go down on price. Even if the car is on sale or they tell you they are making little or no money on car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Most definitely recommend California motors direct .
Most definitely recommend California motors direct .. Kevin was GREAT!!! He made sure my process was fast smooth and walked me through all the steps and made sure I was in the vehicle I desired.. Thanks
Most definitely recommend California motors direct .
Most definitely recommend California motors direct .. Kevin was GREAT!!! He made sure my process was fast smooth and walked me through all the steps and made sure I was in the vehicle I desired.. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a Tacoma from California Motors Direct in
Buying a Tacoma from California Motors Direct in Montclair, CA, was one of the worst experiences I’ve ever had. They promised to match all the tires on the truck, but I ended up with a mismatched set — a small issue compared to what came next. I later found out the truck had been in a serious accident, not the “minor accident” the Carfax report showed. Even worse, it seems they pulled the airbag fuse to hide that the airbags were non-functional — a dangerous and dishonest move that could put lives at risk. They also promised to fully detail the truck before I took it home, but all they did was a quick wash. It felt like they were just trying to make it look good enough to sell. Months later, when I took the truck for an alignment, the mechanic told me the frame was bent — a $2,500 repair to straighten it. Finding that out was a huge blow since I trusted this dealership to sell me a safe, reliable vehicle. Even though the truck doesn’t have a salvage title, it’s clear this dealership has no problem selling vehicles with serious, unreported accident damage. Their lack of honesty and concern for safety is shocking. I feel completely lied to, ripped off, and taken advantage of. If you’re thinking about buying from here, do yourself a favor and go somewhere else. The dishonesty and lack of integrity at California Motors Direct are beyond disappointing.
Buying a Tacoma from California Motors Direct in
Buying a Tacoma from California Motors Direct in Montclair, CA, was one of the worst experiences I’ve ever had. They promised to match all the tires on the truck, but I ended up with a mismatched set — a small issue compared to what came next. I later found out the truck had been in a serious accident, not the “minor accident” the Carfax report showed. Even worse, it seems they pulled the airbag fuse to hide that the airbags were non-functional — a dangerous and dishonest move that could put lives at risk. They also promised to fully detail the truck before I took it home, but all they did was a quick wash. It felt like they were just trying to make it look good enough to sell. Months later, when I took the truck for an alignment, the mechanic told me the frame was bent — a $2,500 repair to straighten it. Finding that out was a huge blow since I trusted this dealership to sell me a safe, reliable vehicle. Even though the truck doesn’t have a salvage title, it’s clear this dealership has no problem selling vehicles with serious, unreported accident damage. Their lack of honesty and concern for safety is shocking. I feel completely lied to, ripped off, and taken advantage of. If you’re thinking about buying from here, do yourself a favor and go somewhere else. The dishonesty and lack of integrity at California Motors Direct are beyond disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kevin was very patient and attentive to what our vehicle
Kevin was very patient and attentive to what our vehicle needs were. He worked with what we wanted. Would work with California Motors Direct again!
Kevin was very patient and attentive to what our vehicle
Kevin was very patient and attentive to what our vehicle needs were. He worked with what we wanted. Would work with California Motors Direct again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Expect to add at least $3000 to the price that is being
Expect to add at least $3000 to the price that is being advertised. They will haggle with you from there.
Expect to add at least $3000 to the price that is being
Expect to add at least $3000 to the price that is being advertised. They will haggle with you from there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bring your code reader or just find another dealer.
Bring your code reader or just find another dealer. Supposedly their cars go through an entire prepurchase inspection, but I'm going to guess that's just so they know what to hide from the potential buyers, not to actually fix issues. Purchased a 2017 Dodge Caravan from California Motors Direct in Nov 2024. During the test drive I did not notice a blinking light on the rear defrost button that indicates an issue with the blend door motor. If there is a problem this light flashes when you first open any door on the vehicle for about 20 seconds. We were looking at the middle seats first, to see how they were attached for stow and go, so the light was done flashing before I ever checked the front of the vehicle or got in for a test drive. Then it doesn't do the test again for a while, so no flashing. Left the vehicle at a friend's overnight and saw the flashing when I picked it up the next day. When I got the vehicle home googled what it could be, then I plugged in a code reader to see if it would indicate which blend motor was the issue, only to discover the car also had a thermostat code pending. Within 100 miles of driving after purchase the check engine light is on, and I'm looking at $600-800 in repair bills. Unless you want to shell out a few thousand extra the cars are sold as-is with no warranty, so I'm SOL. Would not buy again from them and would recommend anyone reading this review find someone else to purchase from. As a side note, the price they advertise on the web is NOT the actual price of the car. I expected to pay the advertised price plus TT&L, they came back with the advertised price, plus an approximate $1500 add on for "dealers' costs, advertising, inspecting the car, theft insurance, etc.", plus TT&L as the final price. So be prepared to haggle for the price advertised.
Bring your code reader or just find another dealer.
Bring your code reader or just find another dealer. Supposedly their cars go through an entire prepurchase inspection, but I'm going to guess that's just so they know what to hide from the potential buyers, not to actually fix issues. Purchased a 2017 Dodge Caravan from California Motors Direct in Nov 2024. During the test drive I did not notice a blinking light on the rear defrost button that indicates an issue with the blend door motor. If there is a problem this light flashes when you first open any door on the vehicle for about 20 seconds. We were looking at the middle seats first, to see how they were attached for stow and go, so the light was done flashing before I ever checked the front of the vehicle or got in for a test drive. Then it doesn't do the test again for a while, so no flashing. Left the vehicle at a friend's overnight and saw the flashing when I picked it up the next day. When I got the vehicle home googled what it could be, then I plugged in a code reader to see if it would indicate which blend motor was the issue, only to discover the car also had a thermostat code pending. Within 100 miles of driving after purchase the check engine light is on, and I'm looking at $600-800 in repair bills. Unless you want to shell out a few thousand extra the cars are sold as-is with no warranty, so I'm SOL. Would not buy again from them and would recommend anyone reading this review find someone else to purchase from. As a side note, the price they advertise on the web is NOT the actual price of the car. I expected to pay the advertised price plus TT&L, they came back with the advertised price, plus an approximate $1500 add on for "dealers' costs, advertising, inspecting the car, theft insurance, etc.", plus TT&L as the final price. So be prepared to haggle for the price advertised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Completely a roll of the dice on if they have the
Completely a roll of the dice on if they have the inventory they are advertising on any particular day. After coming all the way in from an hour away with cash in hand, I was told that the vehicles in which I was interested were not currently available because the employees of this lot take whatever vehicles they want for personal use whenever they feel like it. Also most of the vehicles on the lot are dirty with scratches and dings. I got an overall very sleazy vibe from this place and I would not spend a dime here.
Completely a roll of the dice on if they have the
Completely a roll of the dice on if they have the inventory they are advertising on any particular day. After coming all the way in from an hour away with cash in hand, I was told that the vehicles in which I was interested were not currently available because the employees of this lot take whatever vehicles they want for personal use whenever they feel like it. Also most of the vehicles on the lot are dirty with scratches and dings. I got an overall very sleazy vibe from this place and I would not spend a dime here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kevin was very helpful and explained everything with
Kevin was very helpful and explained everything with clarity I’m glad I have a new car now!
Kevin was very helpful and explained everything with
Kevin was very helpful and explained everything with clarity I’m glad I have a new car now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase