I have always been hesitant in going to the little used car lots that are normally found in the industrial areas of Santa Ana, Costa Mesa, etc. A couple... of weeks ago my wife found a Honda Element on the internet for sale at USA Motors in Costa Mesa (one of those lots). The car fit our needs and was priced right. It was a high-mileage vehicle so we weren’t expecting perfection just something dependable to use as a second car. The car looked good and seemed to drive well, but it had a lot of miles and I was concerned I might be missing something. We purchased the car “AS IS.” While signing the documents I expressed my concerns to Chris (salesman/part owner of the lot). He stated if we took the car to our mechanic and he found anything drastically wrong he (Chris) would work with us. We SHOOK HANDS on the deal. Well, our mechanic found a couple of issues that needed immediate attention. We contacted Chris and true to his word he worked with us fulfilling a promise he made on a HAND SHAKE. We negotiated a resolution that was satisfactory to BOTH of us. USA motors already had our money and were in no way obligated to help us, but they did anyway. We would recommend this dealership to any of our friends.
Bought a used VW Golf - which I love. A crack in an old tube tripped the CEL a couple days later. I brought it in and they fixed it for me no problem.
Brad, Thank you very much for taking the time to provide this great review! We are so happy that you LOVE your new car! It is always our goal to provi...de a nice experience along with a great car! We hope you have many great years with this car!!
Chris was very helpful! We came into the dealership looking for a Jeep Wrangler. They had taken great care of the car, just like all of their other cars... they had for sale. I wil definitely come back to them in the future, and I would recommend this dealership to anyone who is looking to get a car. A++!
Thank you for a great review. We appreciate you letting us know you enjoyed your purchase.
This was my best car buying experience ever! They had the exact car I had been looking for at the lowest price I found. Chris and Ray were so helpful and... made everything so easy. A few signatures and I was off in my dream car! Thank you USA Motors!!!
Thank you for the great review! We appreciate you letting us know how you enjoyed your purchase experience with us. If you have a friend or family mem...ber interested in buying a car please let us know and we will make sure they are treated like family.