Great cars, also great employees, very helpful although I didn't find a car but overall my experience there was 10 of 10
Best customer service and they got me approved for little down an few mins I got drive in my new SUV Totally 5 stars for this place :-)
It was not that great they were nice but the price being wrong, driving down there more than an hour drive to get an offer 2k higher than it said online... that's even before taxes and fees, the people making the offer didn't even look at the car with me was messed up from the bottom was scratched up on both sides of the car very noticeable, and then the worse part they kept our drivers license and we called they said they would send them Monday, ok both our faults, but then I go the next day to pick up the two drivers license and turns out I watch the main guy go thru his drawer looking for them a nice 5 min till he finds both of them. And I'm talking about he was looking in the same small drawer where he has a whole bunch of stuff so how was he suppose to send them the next day If they are unorganized
I came in last week with only $1000 down and honestly had my doubts about Familia. I didn't think that I'd be able to get approved for a 2012 Toyota Camry... because of my credit history. The employees at Familia made it happen for me. I'm a single mother and have a child of 4 months. It broke my heart to find out that I'd no longer have to take the bus. If you're a single mother I highly recommend Familia they will definitely get you into a car.
Hi Martha, it was a pleasure to serve you and your family. Enjoy your new ride.