Do not trust them.
My wife and I purchased a Hybrid Highlander from them a week and a half ago. What a nightmare of a purchase. We were promised it was in excellent condition, Soren said "you are getting a great car, don't worry", (never take their word for anything) and were told the only prior owners was the county (if that were true then it wouldn't have broken down instantly). The day after we drove it off of the lot, we vacationed with it in Alabama. Lots of lights came on, including lights for the break and hybrid system. Took it to a toyota dealership nearby, they said the car was very unsafe to drive and needed a new hybrid battery system to function. The cost to fix it just to be safe to drive is $6,000! (we paid $8000 for the car). We had to leave it at the toyota dealership and rent a car to get home and will need to fly back when done. The car was also missing seatbelts, which they agreed to fix after purchase, but they have not been adequately responding to our emails, texts or calls, so I am not holding my breath on that one either. Do not trust these folks, go elsewhere! I feel like a complete loser buying from this company. They will scam you. I think a lot of their reviews are fake, from family and friends, because they sold us a complete lemon and I believe they knew what they were doing, it was obvious that parts on the car had been taken out or replaced before they sold it to us. I plan to try to connect with others who've written similar reviews and take this to small claims court. I've offered to have him pay half and we pay half of the repairs but I have yet to receive word from him that he is going to carry through with that.
I totaled my car and was in a bind when coming to US drive out. Not only did I find a car that runs well, I actually think I like it better than the car I had before this! Cina was great and I never felt pressured into buying anything. He was really easy to work with and did the right thing by us. Thank you!
Great place to shop!
Soren was great! Even replaced the windshield wipers with no cost. Great service and great inventory! Definitely recommend! Everything was done in good time and everything went right!
found what i have been looking for out of town, wo
still trying to agree on a price but they say cash is king. will be visiting dealership tomorrow from san antonio to put hands on truck and test drive it.
Fair price, good quality, honest
have recently just purchased my first car! My sales person was Soren, as I was referred to him by a friend of mine, and for which I am thankful for that I was, because he made my first time buying a car experience an extremely easy, enjoyable, and an exciting one to remember. I love my Jeep!
Best customer service
This is my first time writing a review but they've earned it. I bought a Nissan for my daughter from them. Both of the guys there were very helpful and caring. Soren did his best to help us find their safest car for my daughter. The price was fair and Ray even gave my daughter an extra discount and told her that was her gift since she just got her driver license! (How sweet) She's been driving the car for almost three weeks now and already drove to Alabama (from Austin) and came back. All safe with no problem. Would do business with this family again!
Unprofessional, Dishonest, Unreliable.*Zero Stars*
TL;DR. Unprofessional, Dishonest, Unreliable. (*Zero* stars. I don't think I can rate below 1.) I would strongly suggest to avoid them. These folks are not trustworthy and sell cars knowing that the car has mechanical issues. I was trying to buy a 2011 Corolla and got it inspected by my mechanic and everything (i.e., spent more than $200 before purchasing). My mechanic pointed out some issues and suggested to get them repaired by the dealer before buying. Soren (person-in-charge) promised that he'll get the the repairs done and sell the car to me. After that, I was communicating with him daily (via text/ call) about the status of repairs. I was ready to pay the entire amount in cash whenever he was ready, but he kept me in a state of limbo. And after 3 days of waiting game, I called him urging to speed up the repairs. He said that he'll call back but he doesn't! Next, I call him again after sometime and suddenly he says that he already sold the car that morning, but has simply been wasting my time. This probably was one of the worst experiences I have ever had. In short, these guys are *certified cheats* (in my eyes). I hope you make the right decision and avoid them. Good luck!
was totally happy with overall experience and would strongly recommend this place for your car purchasing needs.