The Big Lot Car Credit

Reviews

2.8
(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Definitely would recommend Lupe at this dealership

Would 100%recommend Lupe at this car dealership!! He was very friendly and efficient. Found me the perfect car with a great deal!! 10/10 would definitely recommend!

1.0

Do not do It!

If I could give them less than one star I would! Do not ABSOLUTELY DO NOT purchase a vehicle at this dealership!!! Their cars are not in the best condition. They may look shiny and new on the outside but inside you’re going to have problems! We were up there one day after purchase and been back several times since. It’s only been two weeks! It’s worth noting that my nephews family member went up there and two months later needed a new engine! I don’t even leave reviews but I couldn’t let this not be heard l!

5.0

Love lupe

It’s was my first time buying a car and I wasn’t able to get to the car lot and lupe came and picked me up from my house in the car he was selling to me!!!! Name anyone else that would do that for u I can LUPE, I really appreciate him and everyone else on the lot if this don’t give u a reason to go to the BIG LOT CAR CREDIT then u ain’t looking in the right places

5.0

Lupe

Worked with Lupe today and he got me into something in no time and was very professional in his approach throughout the entire process. Got us out the heat and made sure we was taken care of in no time.

1.0

Tried to buy a car.

Your tv commercial said that I could reach your dealership in 15 minutes, that is not possible, why would I believe anything else you are saying ,why not tell the people watching how many payments are necessary at the amount you are asking per month ? I live in Smithville and make that trip quite often. If you would show the front seat of the drivers side it would also be helpful in seeing the condition of the car.

1.0

Don't do it

These people are preditors and I will never use them again. I would not recommend them. Their people think customers are stupid and they treat you as such.

5.0

Great experience highly recommend

I highly recommend buying a car here. Talk about quick and painless! I was in and out in 2 hours tops. Great selection of cars with low mileage! I left feeling like a million bucks and no doubt looked it too in my new Taurus! Lupe is the nicest salesman. He helped me with everything and expedited the process, so if you go there ask for him!!

1.0

Don't buy anything from them they are over priced

The sales guy Bryant was a good guy he done everything he could to get me helped got me in a car told me my notes would be 105 every two weeks my notes turned out to be 248 every two weeks plus the $400 a month I was paying for insurance then I was being charged $1,600 for the sales tax on the car because they refuse to help pay sales tax to get it registered and then to top it all off the turbo went out they put a used turbo on it it went out again and they tried to say that one of the lines was loose and came off but yeah they put another turbo on it from another junkyard the cars are not as warrantied as saying they say they give you a free warranty they're warranties aren't free you have to pay for it then my car was stolen when the police found it they impounded it they would not let me get it out because I had not yet registered it in my name I tried to get the Big Lot car credit to help me get my car from the impound lot cuz the title was still in their name they refuse to and charged me for a repossession that they did not do the car was sold at a police auction but I have a repossession on my credit record now I don't advise anyone to buy anything from them but that's your decision

1.0

No good

They getting financed experience with them was good Bryant was an excellent salesperson done everything he could to help me got me in a car although the car was overpriced tore up within two weeks they charged me then I think it's $200 for the warranty that's supposed to be free then they put junkyard parts on it so it tore up again within two more weeks and then my car was stolen and because I had not registered in my name the police would not let me get it out of the impound Big Lot Car Credit refuse to get it out for me even if I was paying to get it out and then they charge me for a repossession that they did not do the car was sold at the police auction because they refuse to help get it out but I now have a repossession on my credit record and I was charging me $17,000 for 2014 Volkswagen with 129,000 mi on it they don't help pay sales tax so your tags will be $2,000 or more

5.0

Lupe is the best!

Lupe helped me drive away in a car the same day! We didn’t think it could happen, and a few things got in the way. But Lupe made sure that I got my chance!! Thank you Lupe! Now I have a new car, with payments I can afford.