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Ordered a new KIA from Oakland KIA in late December and it arrived a couple of weeks later, as promised. Can't remember ever having such a nice experience... ordering a new car. Everyone I met at the dealership was friendly and helpful. When it came to discussing and arranging the details of the purchase, everything was straightforward and every detail which was agreed to was honored by the dealership, and then some. Often, buying a car is a stressful experience, but at Oakland KIA it was an enjoyable experience!
I had a very smooth new car buying experience here, after visiting a few different dealers around town. Dante was excellent, patient, attentive, and extremely... helpful. Even when he was juggling multiple customers, he always kept up with whatever I needed. He showed me exactly what I was looking for, and never once tried to push a different product or pressure me into purchasing - he made the whole process comfortable and easy, and I trust that he offered me the absolute best deal he could right off the bat. Jeff, the owner, came in to close the deal paperwork at the end - he's quite committed to Oakland and funny, which I appreciated. Showroom is a little small, but they keep cars in a lot on Broadway.
II had a great experience buying my new soul. Charles was the primary salesperson that I worked with and he was terrific - knowlegeable , friendly, listened... well, went the extra mile. Dante also was very helpful in looking at financing options and later helping me with the audio system. The finance manager was easy to work with - very efficient. Thanks all!
The sales representative and support staff were courteous and professional. Very knowledgeable about the products and services. Would recommend this dealership... to all my friends and business associates. Great Team effort.
Quick, professional, friendly, and done right the first time. You can't beat quality service. I've been to other Kia dealerships in the area and Oakland... is by far the best.
Outstanding customer service from a very friendly and well-trained staff.
I just purchased a new Kia Soul from Oakland Kia and had the smoothest experience from start to finish. I didn't feel pressured into the sale, but still... got a price that beat quotes that I had received elsewhere. I just competed my first scheduled service and have to say that I was just as satisfied with the team working ok my car and the quality of service I received there. Thanks Oakland Kia!
I could not have asked for more incredible customer service...Big James is the man! He really cares and is the farthest thing from a sleezy car salesman!... He made the whole process really easeful and free of anxiety.