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Jim Butler Linn Chevrolet

(1,484 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (573) 417-1098 (573) 417-1098
Used (866) 231-1422 (866) 231-1422
Service (877) 807-8147 (877) 807-8147

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Linn Chevrolet from DealerRater.

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I choose to take my vehicle back to the dealership

I choose to take my vehicle back to the dealership because of the good service I have received there. I am disappointed with the significant increase in the cost of an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service.

Great service. Willing to accommodate to my needs. No pushy sales representative, which was a huge plus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We’ve had several issues with our brand new vehicle.

We’ve had several issues with our brand new vehicle. We were told we needed some new parts. They told us to call Wednesday we called left messages no one called us back. Called yesterday again spoke to someone who said they would pass along the message and never got a call back. It’s been three days and have yet to hear back from anyone. Extremely disappointing to spend money on a new vehicle that they can’t seem to call back. They don’t value customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Adam Monroe was amazing to work with.

Adam Monroe was amazing to work with. He helped in all phases of the sale. This is the 3rd vehicle he has worked with me on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam was great to work with.

Adam was great to work with. We purchased our Chevy Silverado from him and went back to buy our Jeep Grand Cherokee. We will recommend Adam and the Jim Butler dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

Great experience! Bob was wonderful to work with! Will recommend to family and friends! THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Adam Monroe went out of his way to help us find the Tahoe

Adam Monroe went out of his way to help us find the Tahoe we wanted. We negotiated a fair price and Jim Butler drove a good distance to pick it up from the dealership that had the vehicle. We couldn’t be happier with our purchase and Adam will be the first person we reach out to on our next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealer has not updated me.

This dealer has not updated me. They had my car for 2 weeks, when I was finally told I could pick it up the check engine light came back on less than a half mile from the dealer. It was returned and what I thought came back fixed a week later I’m driving and my check engine light comes on. Immediately I make an appointment my check engine light shuts off the day before I take it in for my appointment… odd so I still took it in. Well my car has now been there for here again going on 2 weeks no updates what so ever.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience you experienced during your recent service visit. Our team did order the necessary parts to complete the repair and provided a complimentary rental vehicle to help minimize the disruption while your car was in the shop. We understand that communication could have been better throughout the process, and we appreciate your patience while we worked to resolve the issue. Your feedback helps us improve how we keep customers informed during longer repair times. Respectively, Mike Carroll General Manager Jim Butler LInn

Prompt courteous service.

Prompt courteous service. Found what I was looking for even though it was out of state. Will definitely use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were great to deal with.

They were great to deal with. Kent Travis did a awesome job with us. Glad we made the trip to Linn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.