Jackson Mac Haik Chrysler Dodge Jeep Ram
Jackson Mac Haik Chrysler Dodge Jeep Ram Hours
About Our Dealership
We are proud and honored to now be a part of the community here in Jackson, MS. Our owner, Mac Haik, was born and raised
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in Mississippi, and is very excited to bring the ?Great Mac Haik Feeling? to his home state. The Mac Haik name has been a mainstay in Texas as the place to buy your next new or used vehicle. Our group includes 15 new car franchises, and we pride ourselves in providing exceptional customer service and great prices. Mac has never sold a dealership since he bought our first store in 1982. Which means you can be assured that you will be dealing with the same great service for generations to come, just like they do in Texas!
"Get that GREAT Mac Haik feeling!"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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September 11, 2017
I was contacted by email by the dealer rep. I emailed him back asking about a sunroof on the car. He replied affirmatively and said I should call his cell.... When I did, I got a reply text saying he was busy couldn't talk now. Well, 24 hours later he hadn't called. I texted him saying I guess he didn't want my business. He replied he was very busy and a week later still hasn't made an effort to contact me. All this electronic business is sometimes very unfriendly for the customer.
Does not recommend this dealerShopped for a used carDid not make a purchase1 people out of 1 found this review helpful. Did you?Dealer Responsejowantedabuick, I am sorry to hear about your experience with us. I really appreciate your feedback. I can give you two assurances. 1) that we will ...address this issue you head on, and 2) that we do really want your business; Not only do we enjoy the work it is how we take care of our families. If you could let bkoopman@machaikcdjr.com how best to contact you, it would be much appreciated. Thank you.
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August 4, 2017
Agreed on a deal for new car, shook hands with manager on site to pick car up the next morning. Got message on phone that they could not do deal. I always... heard a man was only as good as his word. This speaks volumes about their sales manager and dealership. Their word is worthless!!!
Does not recommend this dealerShopped for a new carDid not make a purchase3 people out of 3 found this review helpful. Did you?Dealer ResponseJimmy, I want to thank you for your feedback. I am sorry that we could not come to a mutual agreement on the deal. I know that is frustrating and It... is not our intent. Trust me, we want to sell you a vehicle, this is how we take care of our families. However, after learning full information we were not able to. We will you well.
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June 4, 2017
Inquired about a Jeep and was told it was in the shop for repairs and was not available to view. They promised to call me back but never did. That was... over a week ago. Bought elsewhere.
Does not recommend this dealerShopped for a used carDid not make a purchase2 people out of 2 found this review helpful. Did you? -
February 16, 2017
I was buying my first car!! I thought it would be the best, week after my battery went dead and it went down hill. Engine light has been on since June,2016... and it is now February 2017, it still says low battery and my car shakes bad like out of control. & they have the WORST SERVICE!!! Ever I would never recommend them ever!!!!!
Does not recommend this dealerCame in for service or repairDid make a purchase3 people out of 3 found this review helpful. Did you? -
January 6, 2017
I went to the Mac Haik on I 55 and Lake land Dr. for minor issues on my truck. Both locations failed to complete the work. They kept the truck 8 days total... (4 at each place) and would have kept it longer if I hadn't thrown a fit. I would go somewhere else but it looks like they have a monopoly on dodge dealerships in the Jackson area. I would buy a Ford to keep from dealing with these people again!
Does not recommend this dealerCame in for service or repairDid make a purchase2 people out of 2 found this review helpful. Did you? -
September 30, 2016
Very good experience with friendly people. I must recommend my friends to visit the dealership. Thanks
Does recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
April 25, 2016
The salesman was very nice he always stayed in touch with me giving great advice
Does recommend this dealerShopped for a used carDid not make a purchase1 people out of 1 found this review helpful. Did you? -
February 24, 2016
I couldn't ask for better salesman. Mr. Nichols, customer service skills were excellent. I did not purchase the car, but definitely recommend Mr. Nichols... to friends and family.
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
February 18, 2016
My first time buying a car I spoke with Mr. Robert Thomas and he helped me. I felt like Mr. Thomas was not just trying to make a sell he was polite and... had great customer service
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
February 18, 2016
I purchased my car from Robert Thomas he was very professional and help me make the best choice for my budget.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?