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Jackson Mac Haik Chrysler Dodge Jeep Ram

3.7
(90 reviews)
Visit Jackson Mac Haik Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–2:00pm
Sunday Closed Closed
New (866) 409-9694 (866) 409-9694
Used (866) 412-7497 (866) 412-7497
Service (866) 412-7503 (866) 412-7503

Inventory

See all 288 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2018.
We are proud and honored to now be a part of the community here in Jackson MS. Our owner Mac Haik was born and raised in Mississippi and is very excited to bring the Great Mac Haik Feeling to his home state. The Mac Haik name has been a mainstay in Texas as the place to buy your next new or used vehicle. Our group includes 15 new car franchises and we pride ourselves in providing exceptional customer service and great prices. Mac has never sold a dealership since he bought our first store in 1982. Which means you can be assured that you will be dealing with the same great service for generations to come just like they do in Texas!
Get that GREAT Mac Haik feeling!

Service center

Phone number (866) 412-7503

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

3.7
(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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3.0

They tell you anything to get you to purchase a car then

They tell you anything to get you to purchase a car then won't live up to what they said. I purchased a car they said they would get me a second key. That was February 15,2024 it is now April 23,2024. They won't answer phone and when they do its I will call you back or give me a call back. They have yet called me back and I have called numerous times. Salesman won't answer. When call and talk to manager he ducks and says I will call you back or won't even answer when you call. I believe I am going to have to drive 2.5 hours to go see them to get this issue resolved

3.0

They tell you anything to get you to purchase a car then

They tell you anything to get you to purchase a car then won't live up to what they said. I purchased a car they said they would get me a second key. That was February 15,2024 it is now April 23,2024. They won't answer phone and when they do its I will call you back or give me a call back. They have yet called me back and I have called numerous times. Salesman won't answer. When call and talk to manager he ducks and says I will call you back or won't even answer when you call. I believe I am going to have to drive 2.5 hours to go see them to get this issue resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

There xxxx don't stink, plan to be xxxx all over by them.

There xxxx don't stink, plan to be xxxx all over by them. Unapologetic in there ways. Never SERVICE or buy a vehicle from them. They are unethical and shameful folks.

1.0

There xxxx don't stink, plan to be xxxx all over by them.

There xxxx don't stink, plan to be xxxx all over by them. Unapologetic in there ways. Never SERVICE or buy a vehicle from them. They are unethical and shameful folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Worst experience ever with a dealership.

Worst experience ever with a dealership. They had my truck for over 7 weeks and never heard from them. I went to the dealership and found out that they didn't do anything to my vehicle. I have been taking this truck in for the same problems since I purchased it. All I ever get is "can't duplicate" they never even go passed plugging in the code reader. I had to get Chrysler/Stellantis involved and they didn't even reply to them. I moved my vehicles to the Flowood office and they found the problem with my Jeep the first day and was in touch with Chrysler/Stellantis about my truck. Mac Haik has no way of getting in touch with anyone outside of their dealership to help resolve any problems with the dealership. I'll never take my vehicles for repairs or ever purchase a vehicle from them again.

1.0

Worst experience ever with a dealership.

Worst experience ever with a dealership. They had my truck for over 7 weeks and never heard from them. I went to the dealership and found out that they didn't do anything to my vehicle. I have been taking this truck in for the same problems since I purchased it. All I ever get is "can't duplicate" they never even go passed plugging in the code reader. I had to get Chrysler/Stellantis involved and they didn't even reply to them. I moved my vehicles to the Flowood office and they found the problem with my Jeep the first day and was in touch with Chrysler/Stellantis about my truck. Mac Haik has no way of getting in touch with anyone outside of their dealership to help resolve any problems with the dealership. I'll never take my vehicles for repairs or ever purchase a vehicle from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
6 people out of 6 found this review helpful.
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5.0

The process of buying & selling two vehicles the same day

The process of buying & selling two vehicles the same day was eazy at Mac Haik Jackson

5.0

The process of buying & selling two vehicles the same day

The process of buying & selling two vehicles the same day was eazy at Mac Haik Jackson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Not only did I find the car of my dreams, but I also had

Not only did I find the car of my dreams, but I also had an overall fantastic experience at Mac Haik CDJR Jackson. I highly recommend this dealership to anyone in search of a reliable vehicle, regardless of their credit score. Trust me, you won't be disappointed with the exceptional service and support you'll receive from this amazing dealership.

5.0

Not only did I find the car of my dreams, but I also had

Not only did I find the car of my dreams, but I also had an overall fantastic experience at Mac Haik CDJR Jackson. I highly recommend this dealership to anyone in search of a reliable vehicle, regardless of their credit score. Trust me, you won't be disappointed with the exceptional service and support you'll receive from this amazing dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

My sales rep told me they were new to the industry but he

My sales rep told me they were new to the industry but he was so patient with us. This dealership shows their willingness to work with every credit score. This is a game-changer for someone like me who has had some financial challenges in the past.

5.0

My sales rep told me they were new to the industry but he

My sales rep told me they were new to the industry but he was so patient with us. This dealership shows their willingness to work with every credit score. This is a game-changer for someone like me who has had some financial challenges in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

this place is 100% legit.

this place is 100% legit. they have a down payment special and wooooooooo when I tell you i couldn't have gotten this car without it, i mean it. those school bills hit & my down payment went from thousands to around $500.00

5.0

this place is 100% legit.

this place is 100% legit. they have a down payment special and wooooooooo when I tell you i couldn't have gotten this car without it, i mean it. those school bills hit & my down payment went from thousands to around $500.00

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

What truly sets Mac Haik CDJR apart from other

What truly sets Mac Haik CDJR apart from other dealerships is their exceptional customer service. The staff went above and beyond to ensure my complete satisfaction. They were responsive to all of my inquiries, both before and after the sale, and made the entire buying process seamless and enjoyable.

5.0

What truly sets Mac Haik CDJR apart from other

What truly sets Mac Haik CDJR apart from other dealerships is their exceptional customer service. The staff went above and beyond to ensure my complete satisfaction. They were responsive to all of my inquiries, both before and after the sale, and made the entire buying process seamless and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Not only did I find the car of my dreams, but I also had

Not only did I find the car of my dreams, but I also had an overall fantastic experience at Mac Haik CDJR Jackson. I highly recommend this dealership to anyone in search of a reliable vehicle, regardless of their credit score. Trust me, you won't be disappointed with the exceptional service and support you'll receive from this amazing dealership.

5.0

Not only did I find the car of my dreams, but I also had

Not only did I find the car of my dreams, but I also had an overall fantastic experience at Mac Haik CDJR Jackson. I highly recommend this dealership to anyone in search of a reliable vehicle, regardless of their credit score. Trust me, you won't be disappointed with the exceptional service and support you'll receive from this amazing dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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1.0

I spoke to them late Friday afternoon about purchasing a

I spoke to them late Friday afternoon about purchasing a truck and was told to come test drive it the next morning. I drove over 2 hours to be there when they opened the next morning to buy the truck. I was then told the truck could not be sold because it was not ready yet and was not allowed to test drive it. They were suppose to call me the following week when the truck was ready and I have yet to get a text or call from them. Horrible way to do business and wasted a lot of my time.

1.0

I spoke to them late Friday afternoon about purchasing a

I spoke to them late Friday afternoon about purchasing a truck and was told to come test drive it the next morning. I drove over 2 hours to be there when they opened the next morning to buy the truck. I was then told the truck could not be sold because it was not ready yet and was not allowed to test drive it. They were suppose to call me the following week when the truck was ready and I have yet to get a text or call from them. Horrible way to do business and wasted a lot of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.
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See all 90 reviews