[{"id":185086,"personPtyId":38422923,"firstName":"Jeff","lastName":"Harley","titleText":"Ferrari Sales Consultant","shortBioText":"Jeff joined Ferrari of San Francisco in August of 2013 as a sales consultant. He grew up in Philadelphia and went on to study at the University of Delaware where he majored in marketing and minored in economics. Jeff moved to the San Francisco Bay Area in 2004 and has been involved in the high-end automobile industry ever since. Selling Porsche\u001as for a 7 year period allowed Jeff to hone his product and customer satisfaction skills which are absolutely vital for this very demanding exotic market. His dedication to providing the highest level of customer service has offered him success in this business and will continue to do so in the future.","emailTxt":"jharley@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/36a435369447.jpg","drDealerId":5174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":65725,"personPtyId":38432260,"firstName":"James","lastName":"Chou","titleText":"Sales Manager","shortBioText":"James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 20th year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.","emailTxt":"jchou@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":142,"imageUrl":"https://cdn-user.dealerrater.com/images/0d02825e9e89.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":209064,"personPtyId":38437039,"firstName":"Tom","lastName":"McAfee","titleText":"Ferrari Sales Consultant","shortBioText":"Tom McAfee joined the Ferrari San Francisco team in 2009. With 22 years of experience including Internet and Sales Manager, Tom brings with him a large and loyal client base. He has earned his loyal following through continually striving to provide unparalleled service and by always being accessible. Prior to Ferrari, Tom was with his previous dealership for over 10 years and looks to exceed that tenure here, so you will be sure to see a familiar face during every visit.","emailTxt":"tmcafee@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/12f9c9960a5e.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"788918400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414667,"personPtyId":38429538,"firstName":"Deanna","lastName":"Cross","titleText":"Finance Manager","emailTxt":"dcross@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/4a426fce6379.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"370742400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":361415,"personPtyId":38441304,"firstName":"Mirsonia","lastName":"Troedel","titleText":"Ferrari Sales Consultant","emailTxt":"mtroedel@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/e3fbd8f5206c.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":278806,"personPtyId":38425531,"firstName":"Safa","lastName":"Bodagh","titleText":"Ferrari Consultant","emailTxt":"sbodagh@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/c2703548d4a8.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":136321,"personPtyId":38423367,"firstName":"Bradd","lastName":"Troedel","titleText":"After Sales Director","shortBioText":"Bradd Troedel leads the Ferrari Service team with a genuine passion for the product he represents. Enthusiast level passion for cars, racing and restoration began as a young boy. Bringing 18 years of service experience in domestic, import and exotic car servicing, Bradd will share his abilities and passion to ensure ownership of Ferrari is properly represented and exclusive.","emailTxt":"btroedel@ferrarisf.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/83bbd88c0eca.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":497658,"personPtyId":39779706,"firstName":"Steve","lastName":"Erickson","titleText":"Service Advisor","emailTxt":"Serickson@ferrarisf.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1214870400","industryStartDtUtc":"1072915200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":527077,"personPtyId":44526039,"firstName":"Pierre","lastName":"Bon","titleText":"Service Advisor","emailTxt":"pbon@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"823132800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":527084,"personPtyId":44525170,"firstName":"Peter","lastName":"Chiappone","titleText":"Sales Consultant","shortBioText":"It's particularly satisfying handing over the keys to a spectacular Ferrari to a client with whom I connect on a personal level. They are as excited to acquire it as I am to sell it and it's that level of shared enthusiasm that emerges is a career highlight for a genuine sales professional. The financial component (as robust as that might be, particularly for vintage and collectible cars) becomes incidental and you transition from \"Sales Specialist\" to trusted advisor. For me, selling with humanity and integrity is the very foundation upon which long-term, relationship based success is built. Being unable to distinguish friends from clients while scrolling through my contact list is an enviable position and one that I do not take for granted. In summary, the gorgeous cars, the passion, the history, and the scenic beauty of San Francisco all combine to make mine the best \"car job\" in the world.","emailTxt":"pchiappone@ferrarisf.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b02ab1ed03e0.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"386467200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543050,"firstName":"Steve","lastName":"Erickson","titleText":"Service Advisor","emailTxt":"serickson@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f26254857f5e.jpg","drDealerId":5174,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ferrari of San Francisco

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Ferrari of San Francisco Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2016

Ferrari San Francisco was purchased by Ferrari North America in 1993 and opened a new facility in Mill Valley in 1994 in the traditional Tuscan Villa motif.

...



Purchased by Boardwalk Auto Group in August 2009, Ferrari San Francisco is among the most distinctive Ferrari dealers in the world. It resembles a stunning Italian villa, tucked between the pristine waters of Richardson Bay and the rolling hills of Mill Valley. We are conveniently located at 595 Redwood Highway Mill Valley CA

"Ferrari of San Francisco is proud to serve Mill Valley, San Francisco, Marin, Oakland and the entire bay area."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
263 lifetime reviews. Includes reviews of Ferrari of San Francisco from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy... schedules, and offered fantastic, low-pressure advice the entire way through the ordering process. It felt more like specc'ing a car with an impartial good friend than a traditional sales experience. Both Jeff and James Chou were exceedingly accommodating in helping to make sure that the 488 will be produced in a timeframe that works for me, which made me feel like I wasn't being subjected to the "dealer games" that I've experienced with some other high-end marques. Jeff also helped us to get into a pristine 2014 458 Spider which I absolutely LOVE. So, two different kinds of experience, same awesome service. Can't recommend Jeff and Ferrari of San Francisco highly enough for those of you lucky enough to be considering a Ferrari

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with Jeff Harley and James Chou at Ferrari of San Francisco. We sincerely appreciate your business and recommend...ation here on DealerRater. Please let us know anytime that we may be of service to you and your wife.


    Worked with:
    Jeff Harley

    Ferrari Sales Consultant

    (5.0) 58 reviews

    James Chou

    Sales Manager

    (5.0) 142 reviews

  • 5.0 out of 5
    November 21, 2018

    Jeff Harley was very courteous and friendly. He answered my questions patiently and the whole process was extremely smooth. A quick review of the car... before drive out after the sale was a surprising help too. Will definitely return to this dealership (hopefully in the future :-)) and recommend to my friends as well.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vijay, thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business! Please let Jeff Harley know anytime that w...e may be of further service to you. Have a wonderful weekend.


    Worked with:
    Jeff Harley

    Ferrari Sales Consultant

    (5.0) 58 reviews

  • 5.0 out of 5
    November 5, 2018

    The Sales and Management at Ferrari of San Francisco makes you feel like family. Tom made configuring my Ferrari feels like an event. Every question and... concerns was answered and the follow up was fantastic. Mark and James always greet me with the most warm welcome every time. It's clear that everyone is very passionate with the brand and clients. Can't wait for the new car to arrive.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations and thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. We sincerely appreciate your business and r...ecommendation. Please let James, Tom, and Mark, know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    James Chou

    Sales Manager

    (5.0) 142 reviews

    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 112 reviews

  • 5.0 out of 5
    October 30, 2018

    Great experience working with Mirsonia. I inquired online about an FF and received a followup email from her on a Sunday in less than 1 hour. Her dilligence... and personal touch helped tremendously in the decision making process. She was also highly knowledgeable about the car and clearly very passionate about Ferrari. Most importantly, she approached it as a relationship building exercise as opposed to a single transaction. Really happy with my experience.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Ferrari FF and thank you for sharing your experience with Mirsonia here on DealerRater. It is all about the experience for... our clients. Please let Mirsonia know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    October 24, 2018

    Jeff Harley has helped me spec a new Ferrari the last several cars. I can say from past experience, Jeff is helpful, knowledgeable and very sincere. ... I had a unique problem and Jeff and Ferrari management, in particular, Mark Paddack, were able to assist me. Ferrari of San Francisco's newly remodeled dealership is typical "Ferrari" spectacular! Bob

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, thank you for sharing your experience with us on DealerRater. Sincerely appreciate your business and recommendation. Please let Jeff and our team... know anytime that we may be of further service to you. PS We are happy that you like our new showroom.


    Worked with:
    Jeff Harley

    Ferrari Sales Consultant

    (5.0) 58 reviews

    James Chou

    Sales Manager

    (5.0) 142 reviews

    Bradd Troedel

    After Sales Director

    (4.5) 16 reviews

  • 5.0 out of 5
    October 16, 2018

    Tom McAfee and Ferrari of San Francisco provided an exceptional purchase experience for my new Ferrari Portofino. Tom McAfee gave me excellent advice to... design every aspect of the car to perfectly suit my needs and preferences. I was treated like "royalty" every step along the way from the minute the car was ordered through the manufacturing and delivery process and actual delivery and review of all the cars operational features. I would highly recommend Ferrari of San Francisco for anyone considering the purchase of a new or used Ferrari.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rob, congratulations on your new Ferrari Portofino! We sincerely appreciate your business and recommendation here on DealerRater. Please let Tom, Emma...nuel, and Mark know anytime that we may be of further service to you. Have a great weekend and enjoy your Portofino... we know that you will!


    Worked with:
    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 112 reviews

  • 5.0 out of 5
    October 4, 2018

    Dropped my 458 off for an airbag recall and they also did the free maintenance. Brad and Pierre were great to work with. Thanks again!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing us to take care of your airbag service and maintenance. Please let Bradd and Pierre know anytime that we may be of further serv...ice to you. Have a great weekend!


    Worked with:
    Bradd Troedel

    After Sales Director

    (4.5) 16 reviews

    Pierre Bon

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 26, 2018

    Process was fun as well and very attentive. And I Can only strongly recommend the dealership...and of course the cars are gorgeous. Thank you Mirsonia!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First off, congratulations on your new Ferrari. Thank you for sharing your experience with us on DealerRater. Please let Mirsonia know anytime that we... may be of further service to you. Have a great week and enjoy your new Ferrari... we know that you will!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    September 25, 2018

    Bought a "almost new" California T from this dealership. Dealt with Mirsonia Troedel. The entire experience was a pleasure..well maybe not writing the... check...but Mirsonia made up for it. Straight forward dealing and fulfilling all promises....fedex'ed complete the service records to me, all the parts were with the car...tools, charger, cover, storage bags etc. Pleasant folks for sure

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Ferrari California T! Thank you for sharing your experience with Mirsonia and Ferrari of San Francisco. We sincerely appre...ciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    September 11, 2018

    I recently bought a CPO from Mirsonia Troedel. She was super responsive, honest, knowledgable, and fun to work with. She was also very accommodating... with our schedule, for example I could only test drive the car on her day off she took the time to make it happen. She's an absolute pleasure to work with. James was involved further in the sales cycle. He too was very helpful and reasonable to work with. They make a strong team at Ferrari of San Francisco.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Ferrari and thank you for sharing your experience with Mirsonia and James. We sincerely appreciate your business and recom...mendation here on DealerRater. Please let us know anytime that we may be of further service to you. Enjoy your new Ferrari... we know that you will!


    Worked with:
    James Chou

    Sales Manager

    (5.0) 142 reviews

    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 24 reviews

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Ferrari of San Francisco

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