[{"id":361415,"personPtyId":38441304,"firstName":"Mirsonia","lastName":"Troedel","titleText":"Ferrari Sales Consultant","emailTxt":"mtroedel@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/e3fbd8f5206c.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":65725,"personPtyId":38432260,"firstName":"James","lastName":"Chou","titleText":"Sales Manager","shortBioText":"James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 20th year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.","emailTxt":"jchou@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":139,"imageUrl":"https://cdn-user.dealerrater.com/images/0d02825e9e89.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":209064,"personPtyId":38437039,"firstName":"Tom","lastName":"McAfee","titleText":"Ferrari Sales Consultant","shortBioText":"Tom McAfee joined the Ferrari San Francisco team in 2009. With 22 years of experience including Internet and Sales Manager, Tom brings with him a large and loyal client base. He has earned his loyal following through continually striving to provide unparalleled service and by always being accessible. Prior to Ferrari, Tom was with his previous dealership for over 10 years and looks to exceed that tenure here, so you will be sure to see a familiar face during every visit.","emailTxt":"tmcafee@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":110,"imageUrl":"https://cdn-user.dealerrater.com/images/12f9c9960a5e.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"788918400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":62450,"personPtyId":38421066,"firstName":"Mark","lastName":"Paddack","titleText":"General Sales Manager","shortBioText":"Mark joined the Ferrari of San Francisco in 2005 when it was a factory-owned store. Since that time, he has risen through the ranks from Maserati Sales Associate to the General Sales Manager of Ferrari of San Francisco. \r\n\r\nBorn in San Francisco, Mark moved to Vancouver B.C. Canada at an early age returning to his native California with his wife and two children after being recruited by Lucasfilm THX in 1999. There Mark held the position of Director of Sales & Licensing, managing a team of sales, marketing, engineering, and support staff. \r\n\r\nMark\u001as dedication to providing the highest level of customer service has proven to be a winning characteristic of his and his team to the benefit of every client of Ferrari of San Francisco.","emailTxt":"mpaddack@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/e62ebc6e1fad.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1104537600","industryStartDtUtc":"1104537600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":185086,"personPtyId":38422923,"firstName":"Jeff","lastName":"Harley","titleText":"Ferrari Sales Consultant","shortBioText":"Jeff joined Ferrari of San Francisco in August of 2013 as a sales consultant. He grew up in Philadelphia and went on to study at the University of Delaware where he majored in marketing and minored in economics. Jeff moved to the San Francisco Bay Area in 2004 and has been involved in the high-end automobile industry ever since. Selling Porsche\u001as for a 7 year period allowed Jeff to hone his product and customer satisfaction skills which are absolutely vital for this very demanding exotic market. His dedication to providing the highest level of customer service has offered him success in this business and will continue to do so in the future.","emailTxt":"jharley@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/36a435369447.jpg","drDealerId":5174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414667,"personPtyId":38429538,"firstName":"Deanna","lastName":"Cross","titleText":"Finance Manager","emailTxt":"dcross@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/4a426fce6379.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"370742400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":278806,"personPtyId":38425531,"firstName":"Safa","lastName":"Bodagh","titleText":"Ferrari Consultant","emailTxt":"sbodagh@ferrarisf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/c2703548d4a8.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":136321,"personPtyId":38423367,"firstName":"Bradd","lastName":"Troedel","titleText":"After Sales Director","shortBioText":"Bradd Troedel leads the Ferrari Service team with a genuine passion for the product he represents. Enthusiast level passion for cars, racing and restoration began as a young boy. Bringing 18 years of service experience in domestic, import and exotic car servicing, Bradd will share his abilities and passion to ensure ownership of Ferrari is properly represented and exclusive.","emailTxt":"btroedel@ferrarisf.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/83bbd88c0eca.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":527077,"personPtyId":44526039,"firstName":"Pierre","lastName":"Bon","titleText":"Service Advisor","emailTxt":"pbon@boardwalkautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"823132800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":497658,"personPtyId":39779706,"firstName":"Steve","lastName":"Erickson","titleText":"Service Advisor","emailTxt":"Serickson@ferrarisf.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1214870400","industryStartDtUtc":"1072915200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":546574,"firstName":"Emmanuel","lastName":"Turin","titleText":"Marketing Manager","emailTxt":"eturin@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/29bf046577c9.jpg","drDealerId":5174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527084,"personPtyId":44525170,"firstName":"Peter","lastName":"Chiappone","titleText":"Sales Consultant","shortBioText":"It's particularly satisfying handing over the keys to a spectacular Ferrari to a client with whom I connect on a personal level. They are as excited to acquire it as I am to sell it and it's that level of shared enthusiasm that emerges is a career highlight for a genuine sales professional. The financial component (as robust as that might be, particularly for vintage and collectible cars) becomes incidental and you transition from \"Sales Specialist\" to trusted advisor. For me, selling with humanity and integrity is the very foundation upon which long-term, relationship based success is built. Being unable to distinguish friends from clients while scrolling through my contact list is an enviable position and one that I do not take for granted. In summary, the gorgeous cars, the passion, the history, and the scenic beauty of San Francisco all combine to make mine the best \"car job\" in the world.","emailTxt":"pchiappone@ferrarisf.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b02ab1ed03e0.jpg","drDealerId":5174,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"386467200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543050,"firstName":"Steve","lastName":"Erickson","titleText":"Service Advisor","emailTxt":"serickson@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f26254857f5e.jpg","drDealerId":5174,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ferrari of San Francisco

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Ferrari of San Francisco Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2016

Ferrari San Francisco was purchased by Ferrari North America in 1993 and opened a new facility in Mill Valley in 1994 in the traditional Tuscan Villa motif.

...



Purchased by Boardwalk Auto Group in August 2009, Ferrari San Francisco is among the most distinctive Ferrari dealers in the world. It resembles a stunning Italian villa, tucked between the pristine waters of Richardson Bay and the rolling hills of Mill Valley. We are conveniently located at 595 Redwood Highway Mill Valley CA

"Ferrari of San Francisco is proud to serve Mill Valley, San Francisco, Marin, Oakland and the entire bay area."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
257 lifetime reviews. Includes reviews of Ferrari of San Francisco from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2018

    Dropped my 458 off for an airbag recall and they also did the free maintenance. Brad and Pierre were great to work with. Thanks again!

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    Does recommend this dealer
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    Ferrari of San Francisco

    Thank you for allowing us to take care of your airbag service and maintenance. Please let Bradd and Pierre know anytime that we may be of further serv...ice to you. Have a great weekend!


    Worked with:
    Bradd Troedel

    After Sales Director

    (4.5) 15 reviews

    Pierre Bon

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 26, 2018

    Process was fun as well and very attentive. And I Can only strongly recommend the dealership...and of course the cars are gorgeous. Thank you Mirsonia!

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    Ferrari of San Francisco

    First off, congratulations on your new Ferrari. Thank you for sharing your experience with us on DealerRater. Please let Mirsonia know anytime that we... may be of further service to you. Have a great week and enjoy your new Ferrari... we know that you will!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 23 reviews

  • 4.7 out of 5
    September 25, 2018

    Bought a "almost new" California T from this dealership. Dealt with Mirsonia Troedel. The entire experience was a pleasure..well maybe not writing the... check...but Mirsonia made up for it. Straight forward dealing and fulfilling all promises....fedex'ed complete the service records to me, all the parts were with the car...tools, charger, cover, storage bags etc. Pleasant folks for sure

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    Ferrari of San Francisco

    Congratulations on your new Ferrari California T! Thank you for sharing your experience with Mirsonia and Ferrari of San Francisco. We sincerely appre...ciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 23 reviews

  • 5.0 out of 5
    September 11, 2018

    I recently bought a CPO from Mirsonia Troedel. She was super responsive, honest, knowledgable, and fun to work with. She was also very accommodating... with our schedule, for example I could only test drive the car on her day off she took the time to make it happen. She's an absolute pleasure to work with. James was involved further in the sales cycle. He too was very helpful and reasonable to work with. They make a strong team at Ferrari of San Francisco.

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    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    Congratulations on your new Ferrari and thank you for sharing your experience with Mirsonia and James. We sincerely appreciate your business and recom...mendation here on DealerRater. Please let us know anytime that we may be of further service to you. Enjoy your new Ferrari... we know that you will!


    Worked with:
    Mirsonia Troedel

    Ferrari Sales Consultant

    (5.0) 23 reviews

    James Chou

    Sales Manager

    (5.0) 139 reviews

  • 5.0 out of 5
    September 6, 2018

    I recently bought a CPO'd Ferrari from Tom McAfee. It was one of the cleanest used cars I've ever purchased, with no cosmetic or mechanical issues at... all, and the buying experience was easy and quick. The dealership's remodel is beautiful and we were in and out very quickly, and on the road enjoying our new (to us) car!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    First off, congratulations on your new Ferrari! Thank you for sharing your experience with Ferrari of San Francisco. We sincerely appreciate your busi...ness and recommendation. Please let Tom know anytime that we may be of further service to you. Make it a great week and enjoy your new Ferrari... we know that you will!


    Worked with:
    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 110 reviews

  • 5.0 out of 5
    August 30, 2018

    I was watching the local market for a used GTC4Lusso when a friend told me of one offered by Ferrari of San Francisco. I called the dealer and spoke to... Tom McAfee who couldn't have been more helpful. As I'm in the Chicago area, I was hesitant to make such a significant purchase long distance; even from a franchised Ferrari store. I asked a friend to go up & inspect the vehicle who told me it was just as described! Delivery was within a few days of deal & I'm happy as a clam!

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    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    Congratulations on your new 2017 Ferrari GTCLusso! Thank you for placing your trust with us all the way from the Chicago area. We sincerely appreciate... your business and recommendation. Please let Tom know anytime that we may be of further service to you.


    Worked with:
    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 110 reviews

  • 5.0 out of 5
    August 18, 2018

    All the guys at San Francisco Ferrari take great care of me, Tom McAfee has been my go to Salesman for years! There's no better team in the Bay Area,... period!

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    Ferrari of San Francisco

    Rob, congratulations on your new Ferrari and thank you for your recommendation. We sincerely appreciate your business over the years. Please let Tom, ...Mark, Deanna, and Emmanuel know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 110 reviews

    Mark Paddack

    General Sales Manager

    (5.0) 90 reviews

    Deanna Cross

    Finance Manager

    (5.0) 27 reviews

  • 5.0 out of 5
    August 13, 2018

    I continue to work with and use these guys since the deals are fair, the cars are priced correctly, and they focus on the bigger picture of relationships

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    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    Congratulations on your new (and 4th) Ferrari from Ferrari of San Francisco. We sincerely appreciate your long term business and recommendation. Pleas...e let us know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    James Chou

    Sales Manager

    (5.0) 139 reviews

    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 110 reviews

    Mark Paddack

    General Sales Manager

    (5.0) 90 reviews

    Deanna Cross

    Finance Manager

    (5.0) 27 reviews

    Steve Erickson

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    August 1, 2018

    From the initial step onto the showroom floor to the final drive away in the new 488 spider, Tom, Mark and the team at Ferrari of San Francisco made the... experience a complete delight. There was never any pressure and every step came with a smile, resulting in a super special purchase experience. Tom is first class all the way and he strives to support buying a Ferrari with a Ferrari level end to end experience.

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    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    Congratulations on your new Ferrari 488 Spider! Thank you for sharing your Ferrari of San Francisco experience this afternoon on DealerRater. We since...rely appreciate your recommendation and business. Please let Tom, Deanna, and Mark know anytime that we may be of further service to you. Make it a great evening and enjoy your new 488 Spider... we know that you will!


    Worked with:
    Tom McAfee

    Ferrari Sales Consultant

    (5.0) 110 reviews

    Mark Paddack

    General Sales Manager

    (5.0) 90 reviews

    Deanna Cross

    Finance Manager

    (5.0) 27 reviews

  • 5.0 out of 5
    July 31, 2018

    The dealership is quite a distant away from my house. I initially just wanted to check it out, see different cars, gather information, then determine if... what I want to buy (model, new or used.). Jeff did a excellent job educating me and providing different options with his expert analysis. Every single question of mine was addressed satisfactorily and every piece of information requested was promptly provided. James Chou provided cover when Jeff was not available, This allowed me to accelerate my purchase time table and buy with high confidence. The car when delivered was spotless (after extra effort of dyeing a discolored area on driver's seat). I also get a thorough work through and training on how to operate of the car. All this positive experience is on top the fact that I got a great deal. I was there, 2nd floor showroom is still under construction. As a result, I didn't get to sit and touch different seats and options. Once complete, it would help improve customer experience even more.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ferrari of San Francisco

    Congratulations on your new (and first) Ferrari! Please let Jeff, James, and Deanna know anytime that we may be of further service to you. We apprecia...te you and your recommendation. Enjoy your new Ferrari... we know that you will!


    Worked with:
    James Chou

    Sales Manager

    (5.0) 139 reviews

    Jeff Harley

    Ferrari Sales Consultant

    (5.0) 55 reviews

    Deanna Cross

    Finance Manager

    (5.0) 27 reviews

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