Reviews
Friendly clean environment
clean friendly environment helpful sales staff. Jai Tan was very helpful in my decision. CJ was great in helping finalize my financing options
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern Nissan of Hickory Team
Easy to deal with
Easy to deal with, would buy from them again, found the truck on the internet, and it was as described
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, The Modern Nissan of Hickory Team
Prompt, professonal service
Prompt, professional service. Joey Marks did an excellent job checking me in, arranging the service I asked for, and apprising me of an additional service my vehicle needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Hickory team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Hickory Team
Great service
Great service. They kept me informed of what was going on and what needed to be done. They worked to save me money by checking on the warranty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Donna! We're very happy to hear that our team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Modern Nissan of Hickory Team
Great Service
The service attendants was very professional and work was completed in a timely manner. He also checked to see if I wanted something to drink.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Rodney! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Modern Nissan of Hickory Team
Oil change general service
The crew there always take good care of my truck I am always satisfied when I leave the lot highly recommend going there for service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Modern Nissan of Hickory Team
Great service
They where on the ball of giving us great service.It was fast and easy.No headache,everybody was respectful.lll llll lllll lllll
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out, Jeffrey! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Modern Nissan of Hickory Team
Great service
Everyone was helpful, friendly and a joy to speak to. Quickest car buying experience I've has yet! Clean and nice offices and lots of stock
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To say thank you is not enough, Stephanie! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Modern Nissan of Hickory again! Sincerely, The Modern Nissan of Hickory Team
Great service. Polite staff
Polite staff. I did not have to wait too long. Hassle-free service. I was comfortable waiting in the lounge. A massage chage would have been nice too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this amazing review for our team, Rencarl! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Modern Nissan of Hickory Team
Always happy at Modern Nissan Hickory
Brought in my rogue for service. Oil change and tire rotation. Both completed in a timely manner and they washed my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Modern Nissan of Hickory Team