Autos Direct Inc of Cambridge St

Reviews

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72 lifetime reviews.

  • March 23, 2015

    Bought a very well priced Civic EX from Chris. He is by far the best salesmen I experienced during my used car shopping experience, not pushy and seemed... like he wanted to help as best as possible. They let me take the car to my mechanic of choice 30 minutes away, and made the car buying process fairly simple. Very happy so far with my purchase at Autos Direct.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 10, 2016

    Call mason the sales rep and and told him is be heading that way to look at a 2008 gti and when I got there the car was in horrible condition, the photos... online mad the car look a lot better but they hide things like: all 4 wheels we scratch from parking, the headliner in the car is horrible and they tried fixing some wiring unprofessionally, rust on the hood, the truck door was all scratched and more. Overall the sales rep was the biggest cause for this screw up and never told me that there was something wrong with the car over the phone like no safety inspector or no intake on the motor?? If I'm driving over an hour to come look at a car I want to drive it and can't when someone and the business the represent are putting cars up for sale that aren't ready to be safely driven. Oh and the key was broken in half when they let me see it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • December 7, 2015

    Just picked up my new ride from Autos Direct. The entire staff was a pleasure to deal with. I went in looking for a specific vehicle and the one they had... was not exactly what I was looking for. They had a very large inventory with lots to choose from. I ended up getting something better than I showed up looking for. Their finance options are great, they had a lot of banks to choose from and were able to use those connections to get me in a better car than I thought I could. Will for sure be going back for my next one. Thanks everyone!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    May 3, 2016

    Called ahead to look at an excursion they had, when I got there after my two hour drive the batteries where completely dead. So they finally got it jumped... and I went to try and test drive it and it would not come out of park. So I let it warm up and looking through the vehicle things started adding up being broken or not working. I shut the vehicle off to try and restart it and the batteries where done on it. Would think if you would want to sell something to make sure everything works first.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    March 17, 2016

    i drove an hour and a half to look at a Nissan armada and they never told me that the truck had a huge oil leak and that it was completely missing the... 3rd break light. staff was nice but i wish they would have told me all the stuff that was wrong with the truck before i drove an hour and 30 minutes

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    December 30, 2015

    Went to look at a car they have had for several months. Get there and guy says "I wish you had called first, it's battery is so dead we can't even jump... start it" so I ask if I can take a look at the interior anyway since I was already there. Open the car up, and lights come on on the dash. Dead battery, huh? I wonder what's so wrong with it they don't even want to let anybody hear it run. And then lie about it? Still never heard it run. Don't really care to anymore.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 26, 2015

    After being turned down time and time again, Auto Direct was finally able to get us into a new car. Henrry was very professional and friendly, and went... over and beyond to help us. We will definitely be going back when it comes time for us to get another vehicle!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 26, 2015

    The customer service at this Autos Direct is unbelievably GREAT ! I was helped immediately to find the perfect car to fit my wants and needs . Everybody... here went above and beyond to make sure of that ! It was nice to be greeted with such warming smiles and great personalities I would DEFINITELY recommend this store !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2015

    After being told by most of the dealerships in Fredericksburg NO. I decided to give Autos Direct a try that's when I met Gary Conroy. He listened me and... worked very hard to get me the deal I wanted, he was very professional and knew the products. Gary made me feel comfortable with my purchase and explain all the vehicle futures to me. I would advice anyone to go to Autos Direct. Thanks Gary

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2015

    After shopping other dealerships in Fredericksburg and spending hours just to be told no we can't help you I went to Autos Direct where I spoke to Mr Gary... Conroy. He listened to me took my information and sold me a new car . Gary was professional, honest, hard working and very aware of how important was times is and what I had been though with others . autos Directs a great place to get a car were people will work to help not wait to say no. I will aways shop there and tell everyone about them. THANKS AUTOS DIRECT.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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