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I would definitely buy my next car here. Bert and Adam made this process totally pain free! They went above and beyond to make sure I was completely satisfied!
We just bought a car from Pohanka last week. Esme was our sales person, she was very helpful and patient when I couldn't decide on what car I wanted. Their... customer service was way better than any of the other car dealerships I went to. I would highly recommend Pohanka.
The service department was friendly and I got the service I needed to keep my car running good good job I would recommend this dealer to others
I was doing some initial research and test driving to start the process of buying a new car. I tried the Nissan Maxima. While the car was very good, I... was totally blown away by Shaindel, the salesperson who helped me. I have now been to 8 dealerships. She is, by far, the most professional, knowledgeable, and helpful person that I have dealt with. She went out of her way to answer all my questions and made me feel like she was on my side throughout the process. I could not have imagined a better experience. Although I did not buy a Nissan, my experience at Pohanka was easily the best.
Thanks Mr Thomas! I hope next time we can find the perfect car for you. Was a pleasure assisting you during your selection process. Shaindel
Elizabeth, my sales person, was outstanding. If she wasn’t tenacious and easy to work with, I would have not made the deal. Fees are high, but she made... up for that in her professionalism.
I put my car window down a.m., it was raining and the window wouldn't go back up. I checked everything thought it was new battery made it go out of whack.... I went into dealer that morning ,they said window switch,$513.03.Coming back down road I see on door button pushed in for door locks .i pushed it up ,pushed window button it went up.im not sure why tech didn't see that .im just happy I saw it ,didn't have over $500 today.THANK-YOU LORD!!!
Good overall experience, easy to buy and work with online.
The only dealership that respected my requests. Elizabeth & Kurt were great!
John Gayle easily surpassed any other car salesman I have dealt with. Honest, reliable, patient yet efficient, he delivered on every statement he made,... without "reminding". Can wholeheartedly recommend him to anyone shoppping for a car. Way beyond normal car salesmen.
I have purchased three new cars from Pohanka Nissan of Fredericksburg and this latest purchase was by far the best experience that I've had. Sales Consultant... Patrick Krueger was very knowledgeable about the car I purchased and he took time to review all of the car's features. He was also very polite and friendly, not your typical pushy sales person. This was very refreshing as purchasing a new car can be very stressful. He made it easy.