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AutoNation Volkswagen Columbus

(336 reviews)
Visit AutoNation Volkswagen Columbus
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
New (888) 804-4617 (888) 804-4617
Used (888) 881-3651 (888) 881-3651
Service (888) 840-9490 (888) 840-9490

Inventory

See all 103 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2015.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Columbus from DealerRater.

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Oil change and inspection was completed in a timely

Oil change and inspection was completed in a timely manner. Professional, customer service rendered with recommendations for other services that are required with a price of services quote.

Oil change and inspection was completed in a timely

Oil change and inspection was completed in a timely manner. Professional, customer service rendered with recommendations for other services that are required with a price of services quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone was friendly and courteous answered all to my

Everyone was friendly and courteous answered all to my questions that I had it was a great experience from start to finish left with a car thank you

Everyone was friendly and courteous answered all to my

Everyone was friendly and courteous answered all to my questions that I had it was a great experience from start to finish left with a car thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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They let you know right away if you have any questions

They let you know right away if you have any questions that's very important

They let you know right away if you have any questions

They let you know right away if you have any questions that's very important

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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For being a brand new car it should have been detailed I

For being a brand new car it should have been detailed I was still pulling plastic and the inside was dirty had to clean windows and and interior when we got home😳🤬

For being a brand new car it should have been detailed I

For being a brand new car it should have been detailed I was still pulling plastic and the inside was dirty had to clean windows and and interior when we got home😳🤬

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Outstanding service.

Outstanding service. Matthew did an excellent job keeping me informed while car was in for a service

Outstanding service.

Outstanding service. Matthew did an excellent job keeping me informed while car was in for a service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The worst dealership rip off unscrupulous selling lemons

The worst dealership rip off unscrupulous selling lemons ā€œAS ISā€ don’t answer ur calls after they have your money crickets Nick and Andrew are sales hustlers and professional liars would give 0 star if I could. I paid $17,800 for a lemon that broke down 5 days later no Ac thermostat and Freon leak amongst other issues for a 2016 Chevy tahoe

The worst dealership rip off unscrupulous selling lemons

The worst dealership rip off unscrupulous selling lemons ā€œAS ISā€ don’t answer ur calls after they have your money crickets Nick and Andrew are sales hustlers and professional liars would give 0 star if I could. I paid $17,800 for a lemon that broke down 5 days later no Ac thermostat and Freon leak amongst other issues for a 2016 Chevy tahoe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Marcus Saunders at AutoNation Volkswagen was impressive.

Marcus Saunders at AutoNation Volkswagen was impressive.. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He was patient, even when I told him I was considering other dealerships, and never made me feel pressured. That kind of integrity really stood out. Marcus listened, answered every question, and made the process smooth and stress-free. I ended up purchasing a Volkswagen Taos, and I couldn't be happier with the experience. If you?re looking for someone who will treat you with respect and make your car-buying experience a positive one, I highly recommend asking for Marcus Saunders. He?s off to a great start, and I?m confident he?ll keep building a strong base of happy customers. The entire Auto Nation staff at Volkswagen was welcoming and kind!

Marcus Saunders at AutoNation Volkswagen was impressive.

Marcus Saunders at AutoNation Volkswagen was impressive.. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He was patient, even when I told him I was considering other dealerships, and never made me feel pressured. That kind of integrity really stood out. Marcus listened, answered every question, and made the process smooth and stress-free. I ended up purchasing a Volkswagen Taos, and I couldn't be happier with the experience. If you?re looking for someone who will treat you with respect and make your car-buying experience a positive one, I highly recommend asking for Marcus Saunders. He?s off to a great start, and I?m confident he?ll keep building a strong base of happy customers. The entire Auto Nation staff at Volkswagen was welcoming and kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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Quick no pressure process timely service friendly staff

Quick no pressure process timely service friendly staff easy to sign paperwork with professional management my process was so smooth and quick with all bases covered

Quick no pressure process timely service friendly staff

Quick no pressure process timely service friendly staff easy to sign paperwork with professional management my process was so smooth and quick with all bases covered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Roderick, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Good service friendly staff.

Good service friendly staff. Wait time is longer than normal. Payment is average to other dealerships

Good service friendly staff.

Good service friendly staff. Wait time is longer than normal. Payment is average to other dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Marquis is the best.

Marquis is the best. He knew that I was working within a shortened time frame and he was able to get my car serviced and ready for pick up even quicker than expected.

Marquis is the best.

Marquis is the best. He knew that I was working within a shortened time frame and he was able to get my car serviced and ready for pick up even quicker than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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