Spurr Chevrolet Buick GMC

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4.3
(51 reviews)
Visit Spurr Chevrolet Buick GMC
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–7:00pm
Tuesday 7:30am–5:00pm 9:00am–6:30pm
Wednesday 7:30am–5:00pm 9:00am–6:30pm
Thursday 7:30am–5:00pm 9:00am–6:30pm
Friday 7:30am–5:00pm 9:00am–5:00pm
Saturday 7:30am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
New (585) 765-4069 (585) 765-4069
Used (585) 318-3079 (585) 318-3079
Service (585) 318-3091 (585) 318-3091

Inventory

See all 68 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2020.
Even todaySpurr Dealerships has continued to stay true to its commitment to be a family business that centers on each customer leaving completely satisfied with their purchase & service.Dan and Randy started the business in 2001each with more than 15 years in the car business under their belts. Randy started out in High School working for Mulkin Chevrolet here in Brockport New Yorkat the location where Spurr Dealerships is now located.Dan studied at the Northwood Institute specializing in Automotive Management and Sales.At Spurr Dealerships we do our best to provide you the level of service you deserve.
We're Closer Than You Think!

Service center

Phone number (585) 318-3091

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

4.3
(51 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Spurr did a great job repairing my Chevy Cruze. Also, the...

Spurr did a great job repairing my Chevy Cruze. Also, the shuttle driver made sure to reach out to every customer If they needed a ride.

2.0

Trying to get a Sales rep to return your call is an...

Trying to get a Sales rep to return your call is an impossible task. I have purchased/leased 5 autos from them. I wanted to get a price on a new Tahoe and a Buick Enclave as my lease is running out. Ask for the aforementioned info and nothing, phone call not returned, email nothing, and even tried live text. Bottom line very disappointing as they used to be a great dealer not sure what changed but I will never do business with them again.

5.0

Repair work done on time, even fit in an extra request...

Repair work done on time, even fit in an extra request for service. Excellent customer service. We will continue to use this shop.

5.0

American Standard! Simply outstanding!

This guys are awesome. Outstanding customer support and service. Above and beyond. Old school dealer with respect and dignity and Sense of humor! Our sales person Madison not only a beautiful to look at but was also polite , patient and professional! She made it fun with how supportive and understanding she was when we face so much alone the way with insurance and loan for a 18 years old beginner driver. Thank you ! I recommend if you on the market stop in! They are not only have good selection and very competitive prices but what this days is almost extinct a great American way to do business!

Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

4.0

The sales person was very friendly and knowledgeable....

The sales person was very friendly and knowledgeable. They offered me what I asked for for my trade. Overall a very good experience. I would recommend this dealership to others.

5.0

Spurr dealership in Brockport is a friendly and reliable...

Spurr dealership in Brockport is a friendly and reliable establishment. They go above and beyond to help their customers and assure they are satisfied with their business every time.

5.0

I had a very good experience with Spurr Chevrolet Buick...

I had a very good experience with Spurr Chevrolet Buick GMC. I was able to purchase a high quality GM vehicle at a good price. Their staff was friendly and professional. When I picked up the new car it was prepared very well. I will do business with this dealer again :)

1.3

Sketchy Dealer

I purchased a preowned Jeep Wrangler from Andrea online and after signing and leaving the dealership I looked in back for the advertised soft top option only to find it wasn’t there. I called and texted several times to ultimately be told that the “fine print” in the ad says all options may not be included. As an online purchase and my 3 vehicle from them I felt hustled!!! When I tried to call Ralph’s Dollinger the sales manager he wouldn’t answer, only text me back and pretty much told me tough luck, end of story. I’ll never buy from them again nor will I recommend the dealership to anyone.

Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Spurr Chevrolet,Buick,Gmc Llc (585) 637-3999

1.0

Unethical

Where do I start? My daughter and son in law stopped at Spurr to explore the possibilities of trading in their current vehicle for a used pick up truck. They agreed to a deal with the sales lady. During the negotiation and the paperwork they were asked if they were interested in a electronic rust preventer. When they asked about the cost the sales lady told them " It's not much, about $500.00. Well during the signing of the paperwork and with my daughter and son in law excited at the purchase of the truck they signed the paperwork to close the purchase. It wasn't until they returned home with the truck and proudly showed it of that I looked at the paperwork to find that they were charged $1400.00 for the electronic rust preventer but they were also charged $3000.00 for an extended warranty that they knew nothing about. The sales lady said that they would transfer the extended warranty on the Rouge that they traded in. Even though you can't transfer one to another. My daughter did not nor has she ever received any validation of the $3000.00 extended warranty that they purchased. I have purchased them in the past and have always had to sign for the extended warranty and received a copy of the warranty in my sales folder. Repeated calls have no resolved the issue. I feel that the sales staff at Spurr have done a horrible job in this case. I don't know if it's the new ownership or not. I have had dealings with Spurr in the past and have been satisfied. I want Spurr to send my daughter the warranty contract that they signed and all paperwork associated with the warranty. I won't get into the 30 day warranty issues they encountered. I for one will never visit the dealership again.

5.0

GMC Terrain 2020

Great dealership Sonny was a great salesman and very patient. He found the car in the color we wanted. Also at the price we wanted thank you.

Read all 51 reviews