Freeway Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
243 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 2, 2020

    I have never bought a vehicle through online services, but it was a great experience. Everyone from customer service to the sales people were great. It... was delivered within a 30 mile radius, and the man that delivered was as wonderful as the others I had dealt with on the phone. Just a great experience!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 30, 2020

    Make sure you see Christine there. She did a great job, she used her ears and delivered everything she said she would. The management did a great job as... well!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 1, 2019

    Our experience with Freeway Honda was our first, and we were very pleased with the entire process of buying a used vehicle. The customer service provided... was exceptional. Many thanks to Al and Sandy.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much!

  • 1.0 out of 5
    June 9, 2020

    Me and my husband came to Freeway Honda with the intent of buying a 2015 Jeep Wrangler in May. Our sales guy I had been speaking with for 3 days, Willie,... was nice and seemed like a really great guy! We stated we wanted to finance the jeep strictly through America's First Credit Union and no one else. We discussed this 3 or 4 times in text, over recorded phone lines, and in person just seconds before our credit was ran. Once Mr Willie took our information to his manager to run the credit, they ran it through 5 different places. We ended up passing on the jeep at that point. I asked very nicely for them to explain why it was ran so many times and I would really appreciate if they figured out a way to remove those inquiries. They refused to call me back or take responsibility for their actions. Now there are to many inquiries on my reports to get approved for the jeep we really want and that is in our price range. Do not buy from them. They do not listen to what you want or need. They will do what they want with your information. And take no responsibility for anything!!!

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    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    February 21, 2020

    Unprofessional with how they respond and handle certain situations. Always trying to talk you into a car you don’t want. Just does not line up to the hype.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 19, 2020

    I recently bought a new car at Freeway Honda and was very pleased with the deal and the service that I received. Rick Henry, my sales consultant , was... friendly, professional and determined to make me happy. I got the car that I wanted along with great financing and a decent trade-in price. The business manager was super-fast with my paperwork.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 8, 2019

    The dealership was the nicest and most helpful dealership that I have experienced. I highly recommended them. They are all nice and very helpful! They... made sure I was taken care of and got the exact vehicle I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for the feedback and recommendation, Jaleesa!

  • 5.0 out of 5
    February 2, 2019

    My husband and I purchased a brand new Honda Accord with the help of Rick Henry he was awesome and made sure we got everything we wanted I will be reffering... everyone I know to him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on the new Accord, Zekia!

  • 5.0 out of 5
    January 31, 2019

    I was very discouraged about my searching process but Freeway Honda Ora made me feel welcomed upon entering the parking lot. Crew meet you @ your car and... hold your hand through the whole process making your visit comfortable and easy. I really enjoyed my experience. My salesman Rick was awesome!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much, Jammie!

  • 5.0 out of 5
    December 1, 2018

    Awesome experience buying my Honda civic!!! No hassle! No run around! Great customer service. Will recommend my friends and family! ... Thank you Erroll Brantley SR.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks a lot for the feedback and recommendation!

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