We found ourselves between a rock and a hard place and didn't think there was anything we could do, but we stopped at Machens to look at their "tent sale"... vehicles. It was then that I ran into the greatest guy, Mr. MC Dampier, while I was certain there was nothing they could do to help us, MC was sure he could help us out. It took him less time than I thought and he had us preapproved for a reliable used car with low mileage and affordable payments. Along with MC, Mr. Dedrick Shelby was also very helpful and actually closed the deal. So, if you are need of a reliable car and a trustworthy dealer that can REALLY help you out instead of supplying empty promises, go see MC and Decrick, you will not regret it! I know I will be going back to see these gentlemen! MC and Dedrick, thank you for all you did for us and I hope you understand how important your actions were! Because of the two of you, my daughter now has a dependable car to get to work in that we don't have to take to get repaired once a month. You are both awesome!
Josh was a great guy to work with on our purchase of a 2013 Chrysler 200 limited
Josh was extremely helpful and very nice!! He contacted me immediately about the car I was interested in and followed up with me as well.
Jeff Johnson was very easy to work with. I had been to several other dealers before coming to Mazda, and Jeff was much more helpful than the others. ... He answered all of my questions and quickly found the car that I wanted. He was very personable and made the purchasing process easy. Michelle Sexton in the Service Dept. is extremely friendly and I feel like she will take care of me when I call in.
Kris York and Russ Partridge were the best! Both went above and beyond all expectations I had. They made buying my new Fiat 500X easy and a great experience.... Everyone I came in contact with at the dealership were friendly and helpful.
After searching on Cars.com I found and bought my new Mazda from Joe Machens which is how I got introduced to their service department. I've long been... told that for service you are better off avoiding the dealership and sticking to the other shops. Boy that is completely untrue!! I get all my regular oil changes, and I've even had body work done on my car door after a run in with my garage door (pretty embarrassing) at their service department and collision center, I even bought my tires there when they were due to be replaced. Dave, Michelle and everyone in service gives everybody the royal treatment. Loaner vehicles for FREE for longer repairs, shuttle service if you need to get back to work, free wifi and Diet Cokes if you wait in their lounge which I love! Competitive pricing, and certified techs that stand behind their work and guarantee it and that gives me peace of mind I just can't get at a big box store. I am a young woman and I really appreciate having an HONEST and trustworthy mechanic who treats me with respect and like a friend. No matter what I'm driving I plan to continue coming here for service. They are seriously the best!
I recently purchased a new 2016 Mazda 3 hatchback from JMAG. When I first started looking at purchasing a new car, I was still unsure exactly which model... I wanted, but my salesman, Shawn Wagner, was more than happy to let me test drive several different vehicles and share his input on each model. He was also incredibly patient while I was working a deal with the managers, which took a couple of days before we finally reached an agreement. Overall, the experience was one of the better ones I have had while purchasing a vehicle (this is the 10th).