West Valley Chrysler Jeep

Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

West Valley Chrysler Jeep Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2015

West Valley Chrysler Jeep customer service:

...


We understand that we do not have a brand new store. We also know we are not on a boulevard of cars. We are a destination location in the heart of the San Fernando Valley. We are a community store with heart. Our number one priority is to give outstanding customer service. We really want you to be a happy satisfied client. We have a common sense approach to taking care of our customers. We treat you how we would want to be treated. Please do not take our word for it. Please check out our online reputation. With reviews like you see above, doesn't it make sense to see what we are all about?

"Welcome to the All New West Valley Chrysler Jeep"

Service

Oil, Filter Change

$49.99 and up*

Tire Rotation

$20

Wheel Balance

$59.99 and up*

Power Steering Service

$139.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
132 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 19, 2018

    This dealership has no clue what the meaning of customer service is. They don’t follow through on their promises. I had to work with a second sales... person because the first one became so rude that they were afraid they would lose the deal. If I could give a “zero” I would.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2018

    After agreeing on a price to purchase a used car the management team attempted to sneak in on two different occasions additional fees, then attempted... to charge us for an after market alarm, the finance officer was unable to explain what the fees were and the alarm, we unfortunately learned a VERY valuable lesson. ( Nelson).

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 16, 2016

    Buy your next car here! Excellent customer service and good price! Ask for Kevin, the sales rep...he is terrific! And the general manager Eric will do... what he can to make the best deal...great service.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    January 29, 2018

    I received an Inquiry response about a vehicle. The "online" rep emailed me the address and i traveled about 45min from my home only to watch the car i... was coming to buy be sold to another person. When i tried to locate the online rep he'd gone to lunch and never returned, to greet me or apologize for calling me to watch someone else buy the car I'd shown interest about. Not cool.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2017

    Bill and Fred were great. Gave us a great deal. Almost no haggling. Wait was a bit long, but worth it. I would go back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2017

    Thank you Kevin for your time and patience. He was extremely helpful. He helped me look for a Jeep Renegade 4x4. They were low on Renegade models but they... had exactly the one i wanted. The test drive was amazing and so was the customer service. Even Kathy was extremely helpful by giving us advises and tips for the car. I recommend everyone to go this dealer if you are looking to buy a Jeep. Top notch customer service. I'm happy with my new Jeep Renegade. Thank you Kevin and Kathy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2017

    Thank you Kevin for your time and patience. He was extremely helpful. He helped me look for a Jeep Renegade 4x4. They were low on Renegade models but they... had exactly the one i wanted. The test drive was amazing and so was the customer service. Even Kathy was extremely helpful by giving us advises and tips for the car. I recommend everyone to go this dealer if you are looking to buy a Jeep. Top notch customer service. I'm happy with my new Jeep Renegade. Thank you Kevin and Kathy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2017

    Kevin k is a great guy who got me set up in a sweet new 2017 Grand Cherokee. Highly reccomend these people and Kevin k. Straight shooters

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2017

    Looking around for a used car and was treated with great respect. Appreciate all the help!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2017

    Car buying is always a stressful event for me, but Bill Marshall made it much easier. He was very kind and patient . He also kept me informed of any... price changes while I was trying to make my decision. He helped me find exactly what I was looking for. I would definitely buy from him again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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