Jeff Schmitt Chevrolet East

Poor communication, slow response, bad financing rates. Slow to answer calls after the initial set of calls when I had more questions about vehicle.

I only gave 1 star because I couldn't give zero stars! My wife was in the market for new Chevy Blazer. We had been working with another dealer and he worked very hard for us to find us a car. He found one at Jeff Schmidt East. We qualify for GMS pricing through a family member retired from GM. We had negotiated a fair price for our trade. Put a deposit down, our dealer reached out to Jeff Schmidt to trade for the Blazer, a common practice even courtesy among dealer networks, Jeff Schmidt refused! After numerous efforts to get us a car our dealer finally said "I don't want to lose you business but I'll refund your deposit and maybe they'll Jeff Schmidt will work with you directly." My wife walks in speaks to the Sales Manager explains why she is there. The pricing of car is pretty well fixed with the GM employee pricing so no issue there but our trade in they offered $1500 BELOW BLUE BOOK! She showed him what the other dealer offered which $1000 ABOVE BLUE BOOK! The sales manager simply refused to budge a penny! Then became very rude with my wife even holding the keys to our trade from her! She said "so you are willing to simply let me walk without an effort to out work out a deal?" His response? "I hope you find your car!" Very rude and disrespectful! A lost customer for life!!! They have a shady past, look it up! It's well documented!

the experience was excellent. The salesman Kyle Davis went above and beyond what was expected of him. He is a wonderful sales person.

The service and everything i encountered was nothing less than outstanding. From the service writer the final checkout as always no complaints. And as always i know when i have to have my vehicle serviced i know it will and always be in good hands.

Staff was friendly and service was prompt. I do feel that they should provide a chair when they present older folks with the price. Otherwise, pretty good experience.

We have purchased and have all of our vehicles serviced . We are so very pleased and the staff is absolutely amazing . They listen and do not try to take advantage of you

Totally Screwed by Bryon Strunk / Jeff Schmitt. Be smart and by elsewhere . All they care about is your money!

This was the easiest vehicle purchased I had ever done. I do what I wanted talk to the sales rep got a deal. The whole process took two hours from start to finish and then I was driving my new truck home. It was really a nice experience no hassle and no hustle. That's the way it should be

Caleb and Nick were fantastic representatives for your organization. I enjoyed what I perceived to be genuine care for me the customer. I'd recommend this team anytime.

I had my car serviced by Jeff Schmitt and they took the time to solve a very lengthy and frustrating problem I have been having with my Bolt EUV that Voss Chevy (where it was purchased) refused to help me with and said it was either my fault by taking it to a charging station or that the electric at my house was faulty even though two electricians certified my electric was fine. Jeff Schmitt Chevy was able to fix the error "unable to charge" I would randomly get while charging at several homes and that has been a focus of car forums as well as getting the attention of GM Corporate as well. It turned out there was a problem with the electrical component which was exposed after purchasing it new at Voss Chevy. Just recently, it got worse where I had another issue where the engine was repeatedly rebooting when I tried to shut it off and it would not go in drive or reverse either. After getting the run-around I almost gave up until I took it to Jeff Schmitt instead and they went through detailed diagnostics and took the time to find the problem and correct it. Everything has been fixed, thanks to Jeff Schmitt Chevy. I am so thankful for Jeff Schmitt Chevrolet as they have renewed my faith in GM and I look forward in driving my Chevy Bolt EUV. I highly recommend Jeff Schmitt for their dedication, commitment to customer service and their loyalty to their customers.