Neil Huffman Honda of Frankfort

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Neil Huffman Honda of Frankfort Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2015

Neil Huffman Honda of Frankfort is your local Honda dealership selling new, pre-owned and certified quality Honda vehicl

...

es! Conveniently located off I-64 in between Louisville, KY and Lexington, KY, Neil Huffman Honda of Frankfort is dedicated to exceptional customer service in our sales, service, parts and accessories departments! Huffman Has It!

"Huffman Has It!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    December 6, 2019

    Went to Frankfort to get a good deal. Was 1st shown a van with a flat tire and gas light on. Ended up buying a different van. Only came with 1 key, no... owners manual. So, after paying to have the scratches fixed, another key, owners manual, and warranty, not a good deal. They put new tires on it, but they have road force wear, ride horribly. Now, I need new tires if I want a smooth ride. Not worth the drive to Frankfort.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Very welcoming and friendly staff as soon as my wife and I walked into the showroom. Great car buying experience with no pressure on sale and transparency... throughout the whole process. Thank you Mark Alexander!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 12, 2018

    I sought a 2018 CR-V Limited AWD and found the very vehicle at my price, with all the new safety features. I presented my offer in writing, it was approved,... and I had my new vehicle. Staff very easy to work with and accommodated my schedule. Highly recommend Neil Huffman Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Debra! We're thrilled that you are in love with not only your 2018 CR-V but also with the service you received at our deale...rship. Please let us know if you need anything else!

  • 5.0 out of 5
    November 10, 2019

    Eric was a fantastic person to work with — there was NO PRESSURE during the entire experience. Cynthia was also super helpful. We have nothing but great... things to say!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great to hear, Kevin! We're so glad you had such an awesome time at our dealership. Thanks for leaving us 5 stars!

  • 5.0 out of 5
    November 2, 2019

    Great customer service when buying a new car. Drove from Louisville to make this purchase. Found our deal on line. The staff worked with us over text... email and phone. Answered all questions. And when we arrived the price was as stated. Will come back here again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So glad to hear that you had a great time at our dealership, Dawn! Looking forward to working with you again when you need us again!

  • 1.0 out of 5
    October 22, 2019

    Dirty dealership take advantages of the old and senior citizen change prices and then don't got the xxxxx or what ever to return your calls.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear about your poor experience with our dealership. We would like to make it right. To better assist you with this issue, please send... our Corporate Response Team an email at contactus@neilhuffman.com with your concerns and we would be happy to address them. We look forward to hearing from you.

  • 5.0 out of 5
    October 7, 2019

    From the minute we entered the dealership we were greeted and served. Everything was precise and know long waiting periods. Definitely will go back soon!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great, Alex! So glad our service guys were able to be so efficient. Hope we can help you out next time you need assistance!

  • 5.0 out of 5
    September 25, 2019

    Several interactions. All were delightful, transparent, and respectful. The process was smooth and easy, though buying a car always seems to take a lot... of time! Would deal with them again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time out of your day to leave us a nice review, CG! We really appreciate it!

  • 5.0 out of 5
    September 3, 2019

    Great buying experience. Couldn't have gone any smoother or less stressful. Negotiations were friendly and transparent. Respectful, courteous, attentive... and no pushy over-bearing sales tactics. Highly recommend working with Eric as your sales professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, what a great review, David! We try our best to be both friendly and professional. Thanks for shopping with us at Neil Huffman!

  • 5.0 out of 5
    August 1, 2019

    Very pleased with the salesman (A.J. Hood) who arranged for the car to be transported from Louisville to Frankfort for us. He made the buying process... as efficient as possible. The detailing of delivery to us was beautiful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, EdH! We try our best to make the car buying process as easy and pleasant as possible. :)

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