Ginger in customer service was fantastic in helping me deal with a very difficult situation. She obviously understands the true nature of customer service.
Got us in on time and out ahead of time. Good all around service.
Great service, friendly employees and prompt. Bought car from dealer and bought truck 18 mos ago. Second purchase in less than two years.
Great service. Never disappointed. Timely appointments. Love the service at the dealership.
Great place, great people, great deal! Thanks to everyone there for taking care of me.
On Sep 10, 2016 you gave us this review: 5.0 /5 Great sales people. No stress. Brad Smith perfect salesman. Honest and forthright. Very fair and reasonable... on trade. Enjoyed working with Brandon as well. Jackie very professional. No pressure from anyone. Will certainly recommend others.
Paul L, thank you for taking the time to leave us feedback. You really made our day today.
We had shopped a dealership closer to home and had even reached out to them over email. We asked for them to be upfront and not play games- the dealership... closer to home did. The experience was terrible. We stopped by Berlin Chevy to just look at the suburbans and drive them. Bryant helped us on the lot, answered all of our questions and was very personable. The entire staff was upfront and we didn't feel as though they were playing around or wasting our time. It was a great buying experience throughout the entire process. We would highly recommend to come here- even to our local friends. The driving experience was worth the drive.
Christine was wonderful sales person she was very up to all questions and good at showing all features
Purchased a brand new 2016 Tahoe. Vehicle equipped with nice dealer installed upgrades which made the vehicle more unique as opposed to standard stock... . Entire staff was very helpful in each phase of the purchasing process Very Happy to do business here and we will return !
The whole team at Berlin Chevy: Jim, owner, Walt, Manager, John, Sales Manager, Mark, our Salesman, were all super. No one was pushy --, everyone very... helpful and courteous. They remain your team for the life of the car. This is our second Traverse. We loved our first one. We upgraded to the LTZ and are excited and pleased with our purchase. We are seniors. We have bought many cars over our lifetime. This has been the very best car buying experience.