Bobby Beck's Lewisville Volkswagen

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 30, 2018

    I recently purchased my third VW and my first from Lewisville Volkswagen. Bryan Koestner was, without a doubt, the best person to deal with! He went above... and beyond to make sure that I, as the customer, was satisfied and my car buying needs were met. I will not be dealing with anyone else in the future! He's my go-to car guy! I was so impressed that I referred my father-in-law and he loved Bryan too! We cannot be happier!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 17, 2017

    I ordered a new Mercedes Benz, 4 month wait on delivery. Sold my car much faster than expected. Needed something to drive for 3months. Had a previous great... experience in pre owned purchase for my son. Spoke with Landon Beck about something that had good resale so when my new car came in I wouldnt get killed on resale. (3 moths of rental was $$$$) Next came the sales pitch of the century. Said he spoke with Mr. Beck (apparently Bobby Beck is his father) and was told that if I purchased a new Touareg and didnt LOVE it more than the car I ordered He would buy it back for the same price. Call me stupid..I went for it. Well when my little coupe came in, Believe it or not I thought about staying with the V.W. I loved it! But in the end the sports car won out....The most amazing part...Mr Beck honored his word. No argument, I had nothing in writing. He simply bought the Touareg back!! Thank you Mr. Beck and Mr Beck jr. :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    August 10, 2016

    Some employees are great, but several have left. Lack of power given to Service Advisors to do small things to make customers happy means customers are... UNhappy. They have lost our business, and they don't seem to care.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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