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Kia of White Plains

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Kia of White Plains Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
94 lifetime reviews. Includes reviews of Kia of White Plains from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 13, 2018

    Horrible customer service. Came here around 2 o’clock for a recall. Called beforehand letting them know I had no time to come till 2, was told to... come in anytime. Went and was told no due to wanting to leave early! Understandable but not all customers have unlimited free time with busy schedules, never coming back!

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alex, thank you for your feedback regarding your service experience. I would like to reach out to you and learn more about what happened. Please send ...me an email with your preferred contact information. I look forward to connecting with you. Best regards, Charlene Rothbart charlener@kiaofwhiteplains.com

  • 5.0 out of 5
    October 9, 2018

    Amazing service experience....This is my second Kia, both leased from Yonkers Kia. After mediocre buying experience and horrible service experience to... fix issues with new vehicle, gave White Plains Kia a shot for 6-month/3,000 mile service....Appointment scheduling was a piece of cake, check-in was easy and pleasant, waiting area was clean, comfortable, and enjoyable. Approx. 90 minutes for service was amazing! Will definitely bring back in the future!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Thank you for your feedback! We look forward to seeing you again in the future. Thank you!

  • 5.0 out of 5
    September 27, 2018

    Reggie made sure to provide great service throughout the process of moving from our lease to purchasing a new car. He made us feel very comfortable and... always had a smile. Thank you!

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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    We appreciate you taking the time to leave us a positive review and rating! It is great to know that Reggie was friendly and made sure to provide you ...with great customer service throughout the process of a lease to a new purchase. We hope that you will continue to visit us again! Have a good day!


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

    James Blloshmi

    Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    September 10, 2018

    Came in looking to lease a 2018 Kia Optima. Reggie and team were great. They were very knowledgeable and I left with a new car in less than a week! ... I would recommend.

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Thank you for the recommendation! Reggie and our team were happy to help you and ensure that you were satisfied with your lease. We hope you enjoy it!


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

    James Blloshmi

    Finance Manager

    (4.6) 20 reviews

  • 4.8 out of 5
    September 4, 2018

    Came to turn in my car after a three year lease. Staff was extremely helpful and attentive. I worked with Reggie and James. They both provide excellent... service. They worked to get be the deal available. I definitely recommend coming to this dealership!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Hi, We appreciate you taking the time to share the great experience you had with Reggie and James. Thank you so much for your recommendation and we wo...uld love to see you again in the future.


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

    James Blloshmi

    Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    September 2, 2018

    Reggie helped me pick out my new car with ease. He helped me get the color and style i wanted and of course all in my budget. I highly recommend this... dealership and Reggie!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Hello, We are glad to know that you enjoyed your car buying experience with us! It's great to know that Reggie was helpful and matched you with the p...erfect vehicle. We thank you for the positive review and hope to see you again!


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

  • 3.8 out of 5
    August 19, 2018

    When we met Reggie, he was courteous and tried to understand our needs. When Reggie could not find the 2018 Soul that my wife liked, he told us he will... make calls to other dealers. After 3 days of searching, we had to buy a 2019 model. I want to thank Reggie for his efforts. On the day when we went to pick up the new car, Reggie had prepared everything for a smooth transaction.

    4.0 out of 5
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    3.0 out of 5
    Pricing
    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Thank you for taking the time to share your experience with us. We're glad that you were impressed with Reggie's customer service. We appreciate your ...feedback, and we hope to serve you again in the future.


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

    James Blloshmi

    Finance Manager

    (4.6) 20 reviews

  • 3.6 out of 5
    July 19, 2018

    I would like to say this salesman is very professional and very funny made me feel at ease , i would deff recommend this guy. The real test is after the... sales, Its been 4 days and the response is not too positive. Only time will tell..

    4.0 out of 5
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    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Muradali, Thank you for taking the time to share your positive shopping experience. I would appreciate the opportunity to connect with you and address... any after-sales concerns. Will you please reach out to me with your preferred contact information at your earliest convenience? I look forward to making your experience even better. Best, Charlene Rothbartcharlener@kiaofwhiteplains.com


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

  • 5.0 out of 5
    June 13, 2018

    Reggie was helpful and accommodating. He was willing to work with me and get me the best deal possible. I walked in wanting the Kia EX and left with the... car I wanted.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Kia of White Plains

    Hi there, thank you for sharing your wonderful feedback! We are so happy to hear Reggie provided you with excellent service. Congratulations on your n...ew car! We look forward to working with you again in the future!


    Worked with:
    Reggie Watson

    Sales Consultant

    (4.7) 41 reviews

  • 1.0 out of 5
    June 4, 2018

    Due to absolutely atrocious customer follow through and poor communication by management at Kia White Plains, I would recommend going to Yonkers Kia at... yonkerskia.com or considering a Hyundai at centralavenuehyundai.com. We like the Kia Niro we purchased. The sales guy, Chaz, was absolutely fantastic (and continues to try to solve our problem, to his credit), but the management is not responsive at all to the fact that they offered to send our vehicle registration in after purchase and either a) did not do so or b) something went wrong at the DMV. The DMV says I need to work this out with the dealer, but James (the manager, I believe) is not responsive to my calls (and doesn't call when Chaz says he will) and the owner has not answered my e-mail (he's the person who responses to the messages on here with his e-mail.) So now I have a car with an expired temporary registration and a dealer who won't contact me to fix this problem. You're better off going elsewhere as this place doesn't have any follow through.

    1.0 out of 5
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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aaron, I regret to learn that you've had difficulty obtaining your registration. I would appreciate the chance to reach out to you and turn aroun...d your experience. Will you please send me an email with your preferred contact information? Thank you for your time, and I look forward to speaking with you. Best regards, Charlene Rothbart charlener@kiaofwhiteplains.com

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