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(515) 657-6528 (515) 657-6528

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About our dealership

This seller has been on Cars.com since July 2020.
At Tom's Budget Cars we offer outstanding customer service and a finest selection of pre-owned vehicles under $5000 in the Des Moines area. We know purchasing a vehicle is a major decision and can be confusing which is why we want to be there for to make sure your specific needs are met with ease. A We also provide financing warranties specials & discounts. "Thank you!" for welcoming Tom's Budget Cars into the Des Moines community and making us an important part of your lives.
The Best Used Cars in Des Moines

Reviews

(8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of U-save Budget Lot from DealerRater.

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They never contacted me on the Corvette so I never

They never contacted me on the Corvette so I never called them or emailed them

They never contacted me on the Corvette so I never

They never contacted me on the Corvette so I never called them or emailed them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never got back to me about the vehicle I was

They never got back to me about the vehicle I was interested in not interested in selling their cars I guess

They never got back to me about the vehicle I was

They never got back to me about the vehicle I was interested in not interested in selling their cars I guess

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I called Tom's today so my son could test drive 2

I called Tom's today so my son could test drive 2 vehicles. Tom actually answered the phone and sounded like I was wasting his time or would rather be dead then to talk to someone. Tom said that the last test drive was at 5:30, I said "thank-you sir" and I got a painful uh huh. Not a thanks for calling, have a nice day. First impressions are important and you sir just lost a sale.

I called Tom's today so my son could test drive 2

I called Tom's today so my son could test drive 2 vehicles. Tom actually answered the phone and sounded like I was wasting his time or would rather be dead then to talk to someone. Tom said that the last test drive was at 5:30, I said "thank-you sir" and I got a painful uh huh. Not a thanks for calling, have a nice day. First impressions are important and you sir just lost a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Truly lo e this dealership responded quickly!

Truly lo e this dealership responded quickly! Prices excellent, just waiting for my taxes😁awesome 👌

Truly lo e this dealership responded quickly!

Truly lo e this dealership responded quickly! Prices excellent, just waiting for my taxes😁awesome 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Would have given him a 5 because Tom got RIGHT back ahold

Would have given him a 5 because Tom got RIGHT back ahold of me and I was planning to go look at a $4995 blue Malibu, BUUUT, at the one other dealer I was looking at a Tan Malibu, the price got jacked up from $4995 to $6995!!! That seemed like shady behavior, hence the 3 stars! Bad thing is, the salesman at OTHER dealership pointed it out to me! But, that's ok, people just trying to make some money, I'm kinda careful that way.

Would have given him a 5 because Tom got RIGHT back ahold

Would have given him a 5 because Tom got RIGHT back ahold of me and I was planning to go look at a $4995 blue Malibu, BUUUT, at the one other dealer I was looking at a Tan Malibu, the price got jacked up from $4995 to $6995!!! That seemed like shady behavior, hence the 3 stars! Bad thing is, the salesman at OTHER dealership pointed it out to me! But, that's ok, people just trying to make some money, I'm kinda careful that way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Asked about availability & never heard back 😟 i live 70

Asked about availability & never heard back 😟 i live 70 miles away I’m not going to drive that far to find out if it’s still there

Asked about availability & never heard back 😟 i live 70

Asked about availability & never heard back 😟 i live 70 miles away I’m not going to drive that far to find out if it’s still there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Buyer Beware

I looked at a Kia Optima they had, and they had cleaned the engine, which is always a warning sign, and this was not different because when I put my finger under the engine cover, they came back black and covered in oil, which was quite fresh. I do not mean a little oil, but my fingers were coated. If they try to hide a leak that bad, what else are they hiding?

Buyer Beware

I looked at a Kia Optima they had, and they had cleaned the engine, which is always a warning sign, and this was not different because when I put my finger under the engine cover, they came back black and covered in oil, which was quite fresh. I do not mean a little oil, but my fingers were coated. If they try to hide a leak that bad, what else are they hiding?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never bothered to respond to me.

They never bothered to respond to me.i won't contact them again.poor service

They never bothered to respond to me.

They never bothered to respond to me.i won't contact them again.poor service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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