Reviews
Very nice dealership and service department.
Very nice dealership. Always polite and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2017 dodge laramie crew cab 4x4 lithia Spokane WA
Passing through Spokane, WA from ND on the way to B.C. for Christmas. Purchased a 2017 Dodge Ram 1500 Laramie crew cab. The sales man that helped us Christian and Derek were excellent and so, johnny on the spot. Emilly in the finance depart was very excellent to work with. My family and I where treated so, very well. We haved purchased several vehicles over the years for personnel and business use. This dealership has performed above and beyond any other dealership in customer service. We would return to do business with them again. Thank You from Western North Dakota
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience, great team.
We drove through the night to get to this dealership. they were ready for us and treated us well when we arrived. they had our car ready and helped us get back on the road in a few short hours. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of Dodge Caravan
The customer treament by the Lithia salesmen was top notch. My wife and I looked at the minivans, took a test drive and drove out with a new Caravan, all within a couple of hours. Believe me, other cars we have bought have taken twice as long! Only thing I can comment on was the limited selection of minivans new or used. My wife was looking for a blue Caravan. There was only one new Caravan and 3 or 4 low mileage used vans. All the new Caravans seemed to be "in transit", except the one White one that we bought. I am not sure what "in transit" means? I was not able to jump up to the extra cost of the Pacifica, even though there was only about 6 Pacificas and no blue ones in the bunch. In any case, my wife seemed happy with the white Caravan, even though she had her heart set on a blue one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall repair
My recall repair took most of the day. I was given a service loaner which was covered with several inches of snow. My service advisor came out and brushed all the snow off the car and made sure everything was in order. Thank you for the excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sage was fabulous!!
Sage was super knowledgeable and helpful from start to finish. We appreciate that she was non pushy about the details and the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service buying my truck
Muhhamid Ali was great for being new. Very professional and involved sales associate! I can definitely say I would recommend this dealership to many of my friends looking to purchase a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
as soon as all fiat products are there it would be great!
at time of service all fiat cars and service for fiat repairs was not there. once everything is transfer"d from downtown office it will be great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1500 RAM Service
Scott was my service expert. He was fast and efficient...and he was nice. I have never had an issue when I bring my truck in for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tina Gabriel
Great Service, will continue to take vehicles here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
