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From the time that I purchased my rx350 four years ago i have always had a very good experience from sale to services, awesome experience.
I've had my lexus for many years and the service at Reinhardt still hasn't let us down! Brooke is awesome and takes care of us!
MY WIFE AND I PURCHASED TWO USED VEHICLES FROM OSCAR AND MARK AND WE ARE VERY SATISFIED WITH ALL THE HELP WE RECEIVED. WE WILL DEFINETLY DO BUSINESS IN... THE FUTURE WHEN WE ARE IN THE MARKET FOR ANOTHER VEHICLE.
This was my first visit to this location as I was visiting family. Excellent service department! They were very friendly, comfortable waiting area, refreshing... snacks. They took care of me and my kids while we waited. I would highly recommend them to family and friends.
Love this dealer! Thank you Mark Harmann for helping us with a new RX350. This is our 3rd from this dealer. Very professional and kind. No high pressure!
We got my wife a LEXUS GX 460 about a year ago and we found Reinhardt incredibly easy to do business with; no pressure. Mark Harmon facilitated the deal... and was very patient with us as we evaluated the decision. As for service; compared to any other dealer I have ever been to, these guys are the tops. In May 2019, we took our car to them for service, mind you it's 100 miles from our home to their shop. The were unable to finish the repair the same day, they gave us a free loaner car and returned our car, repaired, clean and full of fuel. I didn't expect them to be so accommodating and helpful because other dealers have set the bar so low. Needless to say, our next car (I've got my eye on an ES350) will come from Reinhardt.
Service folks are always friendly and make sure you are well cared for while waiting. Keep you informed of the progress and want you to be very satisfied.... I drive 50 miles to Reinhardt Lexus, but it is worth the drive.
Mr. Mellos made our second buying experience excellent. He delivered our to our home 75 miles away to fit out schedule. That is top notch service. He... spent over an hour showing us the features our car has.
The experience with Lexus was great. I got the car I want and the team was very professional. I would recommend this dealership to anyone.
Went to great lengths to take care of me if timely manner. Furnished vehicle for me. Brooke was extremely helpful and accommodating to getting us in and... out.