Reviews
Great experience as always I am always able to to get
Great experience as always I am always able to to get appointments within the timeframe that I need and the experience is always pleasant
Great experience as always I am always able to to get
Great experience as always I am always able to to get appointments within the timeframe that I need and the experience is always pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've always had a great experience at this place.
I've always had a great experience at this place. The staff are super friendly and really know their stuff. They always go the extra mile to make sure everything is perfect. Honestly, their service is consistently top-notch. It's a relief to know I can count on them for a hassle-free experience.
I've always had a great experience at this place.
I've always had a great experience at this place. The staff are super friendly and really know their stuff. They always go the extra mile to make sure everything is perfect. Honestly, their service is consistently top-notch. It's a relief to know I can count on them for a hassle-free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Maserati of Wilmington Pike. We're glad our team consistently meets your expectations. Wishing you all the best.
What a great experience from start to finish.
What a great experience from start to finish. From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington to anyone who’s considering treating themselves to a car of great caliber.
What a great experience from start to finish.
What a great experience from start to finish. From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington to anyone who’s considering treating themselves to a car of great caliber.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Maserati of Wilmington Pike. We’re glad our team could assist throughout your car selection and purchase. We appreciate your recommendation.
If I could find another place to get my car serviced, I
If I could find another place to get my car serviced, I would go there. I've had the car for about three years and have never left a service appt without paying at least $3k. For a car that I don't drive a lot of miles with, there is always an issue that needs to be 'fixed'. All I waned was an oil change.
If I could find another place to get my car serviced, I
If I could find another place to get my car serviced, I would go there. I've had the car for about three years and have never left a service appt without paying at least $3k. For a car that I don't drive a lot of miles with, there is always an issue that needs to be 'fixed'. All I waned was an oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very accommodating and polite to customers.
Very accommodating and polite to customers. They go the extra mile to deliver excellent service. I will continue to go there for Alfa Romeo service.
Very accommodating and polite to customers.
Very accommodating and polite to customers. They go the extra mile to deliver excellent service. I will continue to go there for Alfa Romeo service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts at Maserati of Wilmington Pike. We appreciate your trust in us for Alfa Romeo service. Wishing you well.
Great customer service They kept me updated constantly on
Great customer service They kept me updated constantly on the service status of my car
Great customer service They kept me updated constantly on
Great customer service They kept me updated constantly on the service status of my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recognition of our team's communication about your car's service. Maserati of Wilmington Pike values keeping customers informed throughout the process. Thank you for your feedback.
Bad customer service, price inconsistent, profiling
Bad customer service, price inconsistent, profiling customers, poor communication, worst experience. I have done my previous maintenances at FC Kerbec of New Jersey. Front and back break service is priced at approximately $2000 for each. I was shocked at main line Maserati this lady gave me the prices of $2000 for the back breaks, and $4200 for the front breaks. I was surprised to see they have an English teacher Mike who wanted to teach me that “service required” light only means oil change service. As if breaks change is not a service. The lady service advisor: AMANDA wanted to hold my wife’s car hostage by stating that the car won’t be released because it’s not safe to be driven. Maserati could not let my wife drive off. Until a manager name Josh came and sorted out. This fellow had the most comprehensive and golden communication skill, Problem solving, and most of all respect toward a stranger. I have never felt belittled as I did communicating with Mike. He was very dismissive, ordered my wife live and walked away without attempting to clarify the issue that arose.
Bad customer service, price inconsistent, profiling
Bad customer service, price inconsistent, profiling customers, poor communication, worst experience. I have done my previous maintenances at FC Kerbec of New Jersey. Front and back break service is priced at approximately $2000 for each. I was shocked at main line Maserati this lady gave me the prices of $2000 for the back breaks, and $4200 for the front breaks. I was surprised to see they have an English teacher Mike who wanted to teach me that “service required” light only means oil change service. As if breaks change is not a service. The lady service advisor: AMANDA wanted to hold my wife’s car hostage by stating that the car won’t be released because it’s not safe to be driven. Maserati could not let my wife drive off. Until a manager name Josh came and sorted out. This fellow had the most comprehensive and golden communication skill, Problem solving, and most of all respect toward a stranger. I have never felt belittled as I did communicating with Mike. He was very dismissive, ordered my wife live and walked away without attempting to clarify the issue that arose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service nice, polite Very helpful She kept me
Good service nice, polite Very helpful She kept me updated throughout the process While wanting for my car
Good service nice, polite Very helpful She kept me
Good service nice, polite Very helpful She kept me updated throughout the process While wanting for my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Maserati of Wilmington Pike. We're glad you felt well-informed throughout the service process. Your feedback is appreciated.
Well done, ended up taking a bit longer than expected,
Well done, ended up taking a bit longer than expected, but good that some warranty related stuff was noticed and taken care of.
Well done, ended up taking a bit longer than expected,
Well done, ended up taking a bit longer than expected, but good that some warranty related stuff was noticed and taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you noticing the warranty services handled by our team at Maserati of Wilmington Pike. Please reach out if you have any further questions.
Very well coordinated and execution perfect They did what
Very well coordinated and execution perfect They did what they promised to do. I will definitely be back
Very well coordinated and execution perfect They did what
Very well coordinated and execution perfect They did what they promised to do. I will definitely be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team at Maserati of Wilmington Pike appreciates your feedback. We're glad we met your expectations. Looking forward to assisting you again.