Felt sketchy the whole time. Things about the car were withheld until after we had met in person. I felt pressured to get a car I was uncomfortable with.... Sad but true.
Awesome customer service! Came in looking for a Subaru and left with an awesome 2015 crosstrek! Love the car and already put 20k miles with no issues.... Highly recommend this dealership!
They made buying a car super fast, easy and enjoyable. Eli was very helpful and got me, my dream car with no issues at all. They also did everything for... us; switched the title, got my license plates sent to us, and all the little details that can be difficult or annoying. If I'm ever looking for another car I will definitely go back to them. I've been recommending them to everyone I know, and will continue to do so.
What an incredible car buying experience! My husband and I not only got an amazing deal on a used Outback that looks and feels brand new, but Eli was amazing... to work with, no pressure, and drove our car 3.5 hours to us from Portland to Bend because it was hard to coordinate everything with our new baby. We did the transaction on our own turf while I bounced my fussy baby and Eli could not have been more patient and very organized in the whole scene. Will definitely be back here for our next vehicle! Thank you NW Group!
Best Buying experience I have ever had in buying a car. Eli was fantastic--I will always check this place out before I buy another car
I purchased a 2016 outback sight unseen. That is to say I never physically saw the car before buying. You might think that is crazy but when your dealing... with Eli,of nwgroup you are in good hands. He and company are the dream maker car restoration outfit. They provide exactly what you need.No worries just go for it with these guys. We love our car and feel we saved a considerable amount of money. Have faith you will not be disappointed. If I am ever in Portland, I will stop by and thank Eli personally.
Friendly, picked me up from air-port, great car! I fly in from So. Oregon because they were well worth how much less expensive the car was.
Eli exhibits true customer service. He was always willing to answer all of my questions in a timely manner. The car arrived in 6 business days to my driveway... here in VA. The car was in perfect condition: clean, passed inspection without issue..so mechanically, the car is sound, and there were no noticeable issues with the aesthetics. All paperwork was handled professionally and all request for any additional documentation was met without questions. One of the best car buying experiences thus far. Thank you Eli.
I wanted a Baja, and NW Group had a nice one. Eli went way out of his way to meet me and make a deal. The car is clean, in great shape, even tho 10 years... old, and seems to be totally refreshed and reliable. Eli was pleasant, knew his business, and seemed trustworthy. He has been available for any questions since, and helped me in anything I have asked, and never complained, even tho the deal was done. Other dealers wouldn't lift a finger after the sale was made. He was willing to negotiate the sale, and be fair. I love my Baja, wish I had gotten one years ago. Thank you to Eli and NW Group
Vehicle looks almost new, runs & drives great. Paid on a Wednesday & vehicle arrived on the other side of the country the following Tuesday. Saved at least... $5k from what my local dealers wanted for a similar vehicle.Two thumbs up for Eli & NW Group! A+++