Beck and Masten of the Coastal Bend

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 1, 2020

    My son found this 2017 Buick Encore for me. Mr. Chupe was great! Finally, since I was being quarantined in y town of Alpine (far West Texas) he personally... delivered it to me. Thanks Urban. So far, enjoying the ride.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2020

    Excellent service and very professional, Michelle and Robert are very polite, friendly and help you with what you need on your vehicle. Service department... people handle your situation and are efficient and capable.

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    Came in for service or repair
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  • 5.0 out of 5
    May 16, 2020

    This Dealership is exceptionally clean. The Service Staff is very friendly and efficient along with the Sales Staff. The parts Department is outstanding.... An overall A experience

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    Came in for service or repair
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  • 5.0 out of 5
    December 18, 2019

    I was connected with Chris. He set up appointment, had everything ready when I arrived. No pressure just providing information. How awesome was that. He... made this transition the smoothest ever!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2019

    very professional and great service, tried with respect, been servicing my GMC at this dealer since I bought it, they people are friendly and very professional.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 20, 2018

    Excellent service. The salesman was very knowledgeable and catered to my automotive needs. the business office was efficient. I was out of there in no... time. Overall a very pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Charlie! We are so happy to hear you received excellent customer service. We appreciate your business and look forward to ...working with you again!

  • 5.0 out of 5
    January 19, 2018

    I have been very satisfied with everything I have had done. major repairs yet. I always ask for Michelle Ramirez. Very polite . If they find something... that need to be done that U didn't come to have done she come over tells R show what they R doing. Coffee & waiting room very neat. Blessings.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback, Frances. We’re so happy to see that Michelle has provided you with excellent customer service. We appreciate your busin...ess!

  • 5.0 out of 5
    January 16, 2018

    Michelle Ramirez is great with customer service. She is a big reason I take my car to this dealership. Thanks Michelle!

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to share your recent experience with Michelle. We appreciate your business and look forward to working with you again! ...

  • 5.0 out of 5
    December 20, 2017

    Great service from the salesman (Richard), sales manager (Pat) and finance manager (Jeff). From stsrt to finish the whole deal was very smooth. I would... highly recommend going to see these guys on a new purchase.

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    Came in for service or repair
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    Dealer Response

    Thank you for your feedback. We are happy to hear you had a great experience with our staff. We look forward to working with you again in the future...!

  • 5.0 out of 5
    December 15, 2017

    Took our 2018 to put the top seat cover on the driver side seat, Michelle Ramirez met my wife and took care of it all and she was very Professional. We... went to do some X-Mas Shopping and right about the time Michelle told us it was take to do the job we call and she went into the shop to check on it and it was almost done so we head back.....Great Job and Great Service. The facilitates when My wife was great with Great Coffee. Always very clean.

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    Shopped for a new car
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