[{"id":548269,"firstName":"Michelle","lastName":"Ramirez","titleText":"Service Advisor","emailTxt":"Mramirez@beckmasten.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/87ee7261422a.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":548273,"personPtyId":50786097,"firstName":"Benjamin","lastName":"Wilson","titleText":"Financial Director","emailTxt":"Bwilson@beckmasten.net","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/73c13fc2073d.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":548110,"personPtyId":50593706,"firstName":"Tyler","lastName":"Chauvin","titleText":"Internet Sales","shortBioText":"Thank you for visiting my DealerRater profile! My name is Tyler Chauvin and I am originally from Austin, Texas! I have lived in the Coastal Bend now for a little over seven years. Texas A&M - Kingsville Alumni, Go Hogs! In my free time you can catch me on Baffin Bay fishing with my buddies or at home hanging out with my beautiful girlfriend and three (fur)babies!\r\n\r\nIf you want to have the optimal car buying experience, come see me at Beck & Masten Buick GMC - Coastal Bend. I pride myself on being fully committed to helping my customers buy (or sell) their dream car or truck! Whether you are a first time buyer or an experienced buyer, I will work diligently to get you down the road in a new vehicle at a smokin' deal. I would love a chance at earning your business and to show you the Beck & Masten way!","emailTxt":"tchauvin@beckmasten.net","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/6d6e3da21aa1.jpg","drDealerId":13072,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548758,"firstName":"Michael","lastName":"Williams","titleText":"New Car Manager","emailTxt":"Mwilliams@beckmasten.net","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/50ea87a77da6.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547466,"personPtyId":50615043,"firstName":"Jordan","lastName":"Davis","titleText":"New & Preowned Sales","shortBioText":"Born and raised in Portland Texas. I have always had a deep passion for learning everything there is to know about vehicles. If I am not at work I am doing something with my son whether it being at the park aquarium movies or at the family ranch where I raise everything from chickens to horses!","emailTxt":"Jdavis@beckmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6cbbcd9859fb.jpg","drDealerId":13072,"dealerEmpStartDtUtc":"1527814800","industryStartDtUtc":"1527814800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548107,"firstName":"Rudy","lastName":"Guerrero","titleText":"New & Preowned Sales","emailTxt":"rguerrero@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/3357a5fc1b2d.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547452,"personPtyId":50445228,"firstName":"Brittney","lastName":"Andrada","titleText":"Inventory Manager","emailTxt":"bandrada@beckmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b3cea8e8f799.jpg","drDealerId":13072,"industryStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":548105,"personPtyId":50593620,"firstName":"Pedro","lastName":"Cruz","titleText":"Internet Sales","shortBioText":"Thank you for visiting my Dealerrater profile! I feel that having the right salesperson means having an agent who is committed to helping you buy or sell your vehicle with the highest level of expertise in the area. This commitment level has helped me build a relationship with many of my clients. I have been in the Automotive industry since 2012 and I am fluent in both English and Spanish.\r\n\r\nWhether you are an experienced buyer or first time buyer, I can help you in finding the vehicle of your dreams. Feel free to browse through our website beckmastencoastalbend.com and please don't hesitate to reach out for any of your vehicle needs!","emailTxt":"Pcruz@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9ed1673faac2.jpg","drDealerId":13072,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548272,"firstName":"George","lastName":"Villalon","titleText":"Parts Associate","emailTxt":"Gvillalon@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":548271,"personPtyId":50616028,"firstName":"Manuel","lastName":"Lopez","titleText":"Parts Manager","emailTxt":"Mlopez@beckmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/fe333b1c989e.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":548111,"personPtyId":50707294,"firstName":"Richard","lastName":"Villarreal","titleText":"Fleet Consultant","emailTxt":"RVillarreal@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9f683350ac86.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548336,"firstName":"Tiffany","lastName":"Dubose","titleText":"New & Preowned Sales","emailTxt":"TDubose@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548270,"personPtyId":50615949,"firstName":"Tommy","lastName":"Carpenter","titleText":"Service Manager","emailTxt":"Tcarpenter@beckmasten.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/7f2eb44d117e.jpg","drDealerId":13072,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"139276800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":548384,"personPtyId":50614460,"firstName":"tiffany","lastName":"Dubose","titleText":"Sales","shortBioText":"","emailTxt":"tiffanybrianne96@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ee3dd3e99ada.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":555793,"personPtyId":52732015,"firstName":"Christopher","lastName":"Blount","titleText":"New & Preowned Sales","shortBioText":"","emailTxt":"cblount@beckmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9cfb791ea460.jpg","drDealerId":13072,"dealerEmpStartDtUtc":"1537354200","industryStartDtUtc":"1537354267","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548113,"firstName":"Jon Michael","lastName":"Garcia","titleText":"New & Preowned Sales","emailTxt":"Jgarcia@beckmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4d4c01aef259.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548393,"firstName":"Ronny","lastName":"Tejeda","titleText":"Manager","emailTxt":"rtejeda@backmasten.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13072,"certifiedEmployee":false,"deptDscrp":"Management"}]

Beck and Masten of the Coastal Bend

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Beck and Masten of the Coastal Bend Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:30 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2018

Here at Mike Shaw Buick GMC, we understand the difficulties faced when purchasing a vehicle: having to visit numerous de

...

alerships, carrying out countless inspections, and negotiating with more salespeople than any one person should have to in a lifetime. And that is all before you get to the matter of financing. That is why we strive to provide a one-stop-shop for buying GMC and Buick automobiles. Here you will find a wide selection of competitively priced cars, trucks, and sport utility vehicles, exceptional customer service from expert sales and service professionals, and great financing options tailored to match your budget.

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
65 lifetime reviews. Includes reviews of Beck and Masten of the Coastal Bend from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 15, 2018

    Tyler was extremely helpful He took all the information from me and got me the best price and found all the rebates that. I could qualify for and when... I got to the dealershipafter a 3 hour drive the paperwork was ready to be signed, Tyler made the experience exciting , fun and stress free.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Beck and Masten Buick GMC Coastal Bend

    We are so Glad our guy Tyler was able to fulfill your needs! Congrats on your New vehicle and Welcome to the Beck & Masten Family we look forward to y...our next visit.


    Worked with:
    Tyler Chauvin

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    October 15, 2018

    My experience at Beck and Masten Buick GMC Coastal Bend was great. Justin Broyles was the gentleman that help us. He made everything run smoothly with... my buy. Hands down the best salesman I???ve come across. I recommend anybody looking for a new vehicle to come here, and ask for him. Everybody here were very friendly, and I???m definitely coming back for future check ups and deals.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 3.8 out of 5
    October 13, 2018

    I recommend to anyone to make an appointment or it will take awhile. I understand many vehicles come in through out the day. Educate the customers on the... importance of making appointments but also honor that appointment in a timely manner.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

    Tommy Carpenter

    Service Manager

    NOT RATED

  • 5.0 out of 5
    October 11, 2018

    We I have always had great service there. Especially when Michelle from service helps us out. The work there is always done in a timely manner and she... takes care of her customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

  • 4.8 out of 5
    October 11, 2018

    Michelle was very friendly and knowledgeable she help you for what ever need you need I will recommend to all my friends to go thrre.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    October 11, 2018

    Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed... you had to go to a big dealership to get fair prices. I was wrong this dealship truly puts there customers first.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Wilson

    Financial Director

    (4.2) 5 reviews

    Tyler Chauvin

    Internet Sales

    NOT RATED

    George Villalon

    Parts Associate

    NOT RATED

  • 5.0 out of 5
    October 11, 2018

    Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it has... not showed any misfiring in the system. I was told cause it was a big engine with more HP I needed to run premium fuel instead of regular unleaded. Since then I run nothing but premium fuel it seems to go away.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

  • 4.6 out of 5
    October 11, 2018

    I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few times.... I'm also single and have a heart problem so I can't be without a car. Never expected this from a GMC. I love my truck but scared of future problems. The service people are very nice at this location.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    October 11, 2018

    Tyler made the whole process easy and made sure I got an amazing deal on my new Buick Encore! I will definitely be back for future vehicle purchases. Ben... in the finance office also made sure I was taken care of and was extremely helpful throughout the entire process. Tyler and Ben made a great team and I highly reccomend them if you are looking for an awesome deal!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Wilson

    Financial Director

    (4.2) 5 reviews

    Tyler Chauvin

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    October 11, 2018

    Want to take Beck and Masten for the great service done in my vehicle. They worked on the problem till they resolved the issues it was having. Great... service with great people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michelle Ramirez

    Service Advisor

    (5.0) 7 reviews

View More Reviews