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This was the easiest car shopping I have ever done . Bobby and El were so easy to work with . Best experience!
Waiting room is small and not conducive to doing work while you wait. Fortunately, I didn't have to wait very long.
Gervais VW had the car I was looking for in stock.
Was told up front how minimal the 30000 mile maintenance would be. Planned for an early drop off and told them I wouldn't need the car until the afternoon... at earliest. Was only about 45 minutes until they told me the vehicle was ready. Very happy with my service visit.
I am new to the dealership.. I bought a really nice used Passat and took it to them for service.. they made me feel so welcome I not only will return for... all of my service but I will buy there in the future
Great people ,Kevin took the time to explain the car well and had the delivery clean and on time
Great experience with buying a car from Gervais VW in Lowell.
Salesmen and manager were willing to work with customer to ensure that their customer is satisfied and happy. Friendly service throughout the whole process... of shopping. My salesman Kevin was very helpful and honest.
This was by far the easiest purchase of an new car I have ever experienced! We knew what we wanted, they had what we wanted and the deal was done!
This is the third car I've purchased from the Gervais dealership and always have them service the vehicles. I wouldn't think of going anywhere else. The... sales department is very professional and the service is excellent.