Reviews
The dealership building was not great.
The dealership building was not great. I do not care mind you but others won't. Initially the agreed to deal was messed up and we made a wasted morning of a dealer visit. That said once Kevin got involved the right car and correct deal was delivered. He did his job well.
The dealership building was not great.
The dealership building was not great. I do not care mind you but others won't. Initially the agreed to deal was messed up and we made a wasted morning of a dealer visit. That said once Kevin got involved the right car and correct deal was delivered. He did his job well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service department is excellent they always good above
Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix!
Service department is excellent they always good above
Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had a very good experience when dealing
I have always had a very good experience when dealing with the Gervais service department
I have always had a very good experience when dealing
I have always had a very good experience when dealing with the Gervais service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, friendly service!
Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely,
Great, friendly service!
Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great sales person came to the house to sign the papers
great sales person came to the house to sign the papers would buy again easy to deal with
great sales person came to the house to sign the papers
great sales person came to the house to sign the papers would buy again easy to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The team at Gervais VW are Always accommodating nice and
The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks
The team at Gervais VW are Always accommodating nice and
The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DO NOT BRING YOUR CAR HERE FOR SERVICE!
DO NOT BRING YOUR CAR HERE FOR SERVICE!! They do not call you back when they were the ones that caused the problem with my car!!
DO NOT BRING YOUR CAR HERE FOR SERVICE!
DO NOT BRING YOUR CAR HERE FOR SERVICE!! They do not call you back when they were the ones that caused the problem with my car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Marcus was very professional and my vehicle was taken
Marcus was very professional and my vehicle was taken care of n a timely manner. I would definitely go back there for service.
Marcus was very professional and my vehicle was taken
Marcus was very professional and my vehicle was taken care of n a timely manner. I would definitely go back there for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales person very informative and extremely good to
Great sales person very informative and extremely good to work with no pressure certainly would recommend friends to ask for him
Great sales person very informative and extremely good to
Great sales person very informative and extremely good to work with no pressure certainly would recommend friends to ask for him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I had a wonderful experience.
My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.
My wife and I had a wonderful experience.
My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car