Gervais Volkswagen

Reviews

4.9 out of 5 4.9
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 14, 2018

    This was the easiest car shopping I have ever done . Bobby and El were so easy to work with . Best experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2018

    Waiting room is small and not conducive to doing work while you wait. Fortunately, I didn't have to wait very long.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    September 20, 2018

    Gervais VW had the car I was looking for in stock.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 9, 2018

    Was told up front how minimal the 30000 mile maintenance would be. Planned for an early drop off and told them I wouldn't need the car until the afternoon... at earliest. Was only about 45 minutes until they told me the vehicle was ready. Very happy with my service visit.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 1, 2018

    I am new to the dealership.. I bought a really nice used Passat and took it to them for service.. they made me feel so welcome I not only will return for... all of my service but I will buy there in the future

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 2, 2018

    Great people ,Kevin took the time to explain the car well and had the delivery clean and on time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 2, 2018

    Great experience with buying a car from Gervais VW in Lowell.

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    Shopped for a new car
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  • 5.0 out of 5
    June 23, 2018

    Salesmen and manager were willing to work with customer to ensure that their customer is satisfied and happy. Friendly service throughout the whole process... of shopping. My salesman Kevin was very helpful and honest.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 10, 2018

    This was by far the easiest purchase of an new car I have ever experienced! We knew what we wanted, they had what we wanted and the deal was done!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 1, 2018

    This is the third car I've purchased from the Gervais dealership and always have them service the vehicles. I wouldn't think of going anywhere else. The... sales department is very professional and the service is excellent.

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    Shopped for a new car
    Did make a purchase
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