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Gervais Volkswagen

(528 reviews)
Visit Gervais Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:30pm Closed
Sunday Closed Closed

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New (866) 428-1557 (866) 428-1557
Used (888) 324-0945 (888) 324-0945
Service (866) 428-3299 (866) 428-3299

Inventory

See all 175 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
Volkswagen has been a standard-bearer in the new and used car industry for decades. Buyers know that this brand comes with performance and quality that are unmatched by other manufacturers. When you foresee a Volkswagen in your near future, you want to start shopping for one now. Visit us at Gervais Volkswagen of Lowell to experience the best of what Volkswagen offers to new and used car buyers today.
Expect Commitment to Service and Satisfaction

Service center

Phone number (866) 428-3299

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gervais Volkswagen from DealerRater.

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The dealership building was not great.

The dealership building was not great. I do not care mind you but others won't. Initially the agreed to deal was messed up and we made a wasted morning of a dealer visit. That said once Kevin got involved the right car and correct deal was delivered. He did his job well.

The dealership building was not great.

The dealership building was not great. I do not care mind you but others won't. Initially the agreed to deal was messed up and we made a wasted morning of a dealer visit. That said once Kevin got involved the right car and correct deal was delivered. He did his job well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Service department is excellent they always good above

Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix!

Service department is excellent they always good above

Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have always had a very good experience when dealing

I have always had a very good experience when dealing with the Gervais service department

I have always had a very good experience when dealing

I have always had a very good experience when dealing with the Gervais service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great, friendly service!

Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely,

Great, friendly service!

Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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great sales person came to the house to sign the papers

great sales person came to the house to sign the papers would buy again easy to deal with

great sales person came to the house to sign the papers

great sales person came to the house to sign the papers would buy again easy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The team at Gervais VW are Always accommodating nice and

The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks

The team at Gervais VW are Always accommodating nice and

The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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DO NOT BRING YOUR CAR HERE FOR SERVICE!

DO NOT BRING YOUR CAR HERE FOR SERVICE!! They do not call you back when they were the ones that caused the problem with my car!!

DO NOT BRING YOUR CAR HERE FOR SERVICE!

DO NOT BRING YOUR CAR HERE FOR SERVICE!! They do not call you back when they were the ones that caused the problem with my car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Marcus was very professional and my vehicle was taken

Marcus was very professional and my vehicle was taken care of n a timely manner. I would definitely go back there for service.

Marcus was very professional and my vehicle was taken

Marcus was very professional and my vehicle was taken care of n a timely manner. I would definitely go back there for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great sales person very informative and extremely good to

Great sales person very informative and extremely good to work with no pressure certainly would recommend friends to ask for him

Great sales person very informative and extremely good to

Great sales person very informative and extremely good to work with no pressure certainly would recommend friends to ask for him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My wife and I had a wonderful experience.

My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.

My wife and I had a wonderful experience.

My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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See all 528 reviews