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Gervais Volkswagen

(519 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:30pm Closed
Sunday Closed Closed

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New (866) 428-1557 (866) 428-1557
Used (888) 324-0945 (888) 324-0945
Service (866) 428-3299 (866) 428-3299

Inventory

See all 162 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
Volkswagen has been a standard-bearer in the new and used car industry for decades. Buyers know that this brand comes with performance and quality that are unmatched by other manufacturers. When you foresee a Volkswagen in your near future, you want to start shopping for one now. Visit us at Gervais Volkswagen of Lowell to experience the best of what Volkswagen offers to new and used car buyers today.
Expect Commitment to Service and Satisfaction

Service center

Phone number (866) 428-3299

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(519 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gervais Volkswagen from DealerRater.

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My wife and I had a wonderful experience.

My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.

My wife and I had a wonderful experience.

My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I was impressed with the professional service.

I was impressed with the professional service. I received from luca and danny in obtaining this vehicle and the service afterwards as well

I was impressed with the professional service.

I was impressed with the professional service. I received from luca and danny in obtaining this vehicle and the service afterwards as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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John Silva was great to work with my wife has a brain

John Silva was great to work with my wife has a brain tumor he came to the house for us to do all of the paper work

John Silva was great to work with my wife has a brain

John Silva was great to work with my wife has a brain tumor he came to the house for us to do all of the paper work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very friendly, knowledgeable and pleasant to work with I

Very friendly, knowledgeable and pleasant to work with I would definitely reference this sales person any of my fy

Very friendly, knowledgeable and pleasant to work with I

Very friendly, knowledgeable and pleasant to work with I would definitely reference this sales person any of my fy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Outstanding experience with Savian and Danny!

Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Savian hooked up cell phone before I left and made sure I was good to go before I left. I absolutely hate the process of buying a car but this was probably the best transaction!

Outstanding experience with Savian and Danny!

Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Savian hooked up cell phone before I left and made sure I was good to go before I left. I absolutely hate the process of buying a car but this was probably the best transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was a pleasure working with you guys on the purchase

It was a pleasure working with you guys on the purchase of our new VW and it was a good shopping experience!

It was a pleasure working with you guys on the purchase

It was a pleasure working with you guys on the purchase of our new VW and it was a good shopping experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Luca, our product specialist at Gervais Volkswagen is the

Luca, our product specialist at Gervais Volkswagen is the “Best.” He is quite knowledgeable and very easy to talk to. Luca is attentive to his customer’s requests , and made purchasing a car a pleasure. We would highly recommend him.

Luca, our product specialist at Gervais Volkswagen is the

Luca, our product specialist at Gervais Volkswagen is the “Best.” He is quite knowledgeable and very easy to talk to. Luca is attentive to his customer’s requests , and made purchasing a car a pleasure. We would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience!

Great Experience! Savian was knowledgeable and helpful! I would definitely use them again for a car purchase.

Great Experience!

Great Experience! Savian was knowledgeable and helpful! I would definitely use them again for a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great customer service, Savian was wonderful, very nice,

Great customer service, Savian was wonderful, very nice, and patient through the wholesale process. Definitely will recommend the place.

Great customer service, Savian was wonderful, very nice,

Great customer service, Savian was wonderful, very nice, and patient through the wholesale process. Definitely will recommend the place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Courteous, with good communication.

Courteous, with good communication. They reached out in advance to ensure the details of the visit were correct, and did not over promise.

Courteous, with good communication.

Courteous, with good communication. They reached out in advance to ensure the details of the visit were correct, and did not over promise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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See all 519 reviews