Hertz Rent2Buy Philadelphia

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 12, 2020

    I submitted an inquiry about a vehicle and got no response. I drove to the lot and the advertised vehicle was not there. They are open but either the... ad is fake or they just don’t care.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2020

    They do not answer the phone number listed on this website, nor other numbers listed on their website. Answering the phone is minimum required customer... service.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 12 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Price was well below all others, and the process was painless. Great financing rate at purchase, and excellent service before and after. Everything is... straightforward -- you never feel like you're getting "played" or taken advantage of. Highly recommended.

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    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this review, Kevin. We can't wait to see you again. We'll pass on the compliments to the team there.

  • 5.0 out of 5
    August 22, 2018

    Stopped in to discuss a used vehicle found on a car shopping site. Barry the sales person spoke to me immediately, we discussed the vehicle I was shopping.... He gave me a printout I requested, and let me be on my way quickly with just the right amount of salesmanship. Haven't purchased, but I would expect the same level of professionalism in completing a sale.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're so pleased to hear. No surprises is usually what we aim for. Thank you for your 5-star review.

  • 5.0 out of 5
    November 25, 2016

    I came to Hertz, because my sister said she just purchased a car at a good price. I was skeptical at first, because of my credit, but I took a chance... anyway. Loreal J. was great she contacted me regarding my application and then she said she would work on my application and once approved I could come in and take a look at the cars. I would definitely recommend Hertz and Loreal J. she worked with me and found me a car that was in my budget. I found a really nice 2015 Nissan Sentra that was in my budget, and it included the warranty and tire coverage. I really made out great! Loreal J. always answers my texts and questions in a timely fashion. I definitely recommend Hertz.

    5.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that you are happy with your vehicle and that you also received the customer service you deserve. Thank you for your 5-star revi...ew, Melanie.

  • 5.0 out of 5
    May 20, 2016

    I worked with Stephen Phillips to purchase a 2014 Prius C through the Rent 2 Buy program. Stephen made every effort before, during and after the sale to... explain the process, answer all questions and make the transaction as smooth as possible.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?