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Ray Catena Mercedes Benz Freehold

Rectangle 48
Sales 9:00 AM - 8:00 AM
Service 7:30 AM - 8:00 PM

Ray Catena Mercedes Benz Freehold Hours

Sales

Monday

9:00 AM - 8:00 AM

Tuesday

9:00 AM - 8:00 AM

Wednesday

9:00 AM - 8:00 AM

Thursday

9:00 AM - 8:00 AM

Friday

9:00 AM - 8:00 AM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
617 lifetime reviews. Includes reviews of Ray Catena Mercedes Benz Freehold from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 29, 2018

    With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed... me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.

    5.0 out of 5
    Customer Service
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that Matthew provided you with such excellent assistance and we h...ope to see you again!


    Worked with:
    Matt Rafla

    Sales & Leasing Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    November 28, 2018

    Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in... plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with your feedback! It is a pleasure to know that our team provided you with such excellent assistance and... we hope to see you again!

  • 5.0 out of 5
    November 21, 2018

    My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team... - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hop...e to see you again!


    Worked with:
    Leigh Farrell

    General Manager

    (4.9) 17 reviews

    John Farrell Jr.

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 17, 2018

    I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoyed... working with Gina. From start to finish she was incredibly honest, upfront, helpful and there was no pressure. She listened to what I wanted and found me the perfect car, without any bait and switch. This was not the case with some of the other dealers I had visited prior to working with Gina. I hope she stays at Ray Catena Freehold, for many more years, because I look forward to an ongoing relationship , and more positive car buying experiences in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We are beyond thrilled that you are so happy and took the time to say so. Enjoy your car and have a Happy Thank...sgiving. Again Many Thanks!


    Worked with:
    Gina Pantano

    Client Advisor

    (5.0) 19 reviews

  • 5.0 out of 5
    November 6, 2018

    Dealership was wonderful. Our salesman, Matt was a pleasure to work with. We completed the deal in less than 30 minutes. Could not be happier. Thank you... Matt, and everyone else!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that Matt provided you with such excellent assistance and we hope... to see you again!


    Worked with:
    Matt Rafla

    Sales & Leasing Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    November 6, 2018

    Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went... above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review and recommendation with us! It is a pleasure to know that Frankie went above and beyond to provide ...you with such excellent assistance. We appreciate you making the trip to our dealership and we hope that you are enjoying your car!


    Worked with:
    Frankie Lopes

    Sales Person

    NOT RATED

  • 5.0 out of 5
    November 5, 2018

    It was the best and most professional and caring experience I???ve ever had purchasing a car. We felt special the way we were treated was almost like we... were family. Very comfortable and with total respect. Alex took his time and cared about what we wanted color make year etc. I couldn???t ask for a better salesman. I???m happy we met him and will refer our family and friends to him. Loved him and trust him

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that Alex went above and beyond to provide you with such excellen...t assistance. We look forward to seeing you again in the future!


    Worked with:
    Alex Aravena

    Sales & Leasing Representative

    (5.0) 16 reviews

  • 5.0 out of 5
    November 5, 2018

    This was the second time I've leased a car from Gina (Pantano). From start to finish, the entire experience was hassle-free, informative, and just a pleasure.... I really love my new SUV - thanks Gina!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review with us! It is a pleasure to know that Gina continues to provide you with such excellent assistance. We appreciate y...our loyalty and are happy to hear that you are loving your new SUV!


    Worked with:
    Gina Pantano

    Client Advisor

    (5.0) 19 reviews

  • 5.0 out of 5
    October 31, 2018

    Best car buying experience we have ever had. Matt was quick and accurate and didn???t waste any time.. We were in and out of dealership in one hour.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that Matt provided you with such excellent assistance. We hope to... see you again!


    Worked with:
    Matt Rafla

    Sales & Leasing Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    October 25, 2018

    I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a new... car. He convinced me to end my lease early and take advantage of deals available this month. His sales technique makes it easy to make a decision. I feel that he helped me make the right decision with no pressure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your positive review with us! It is a pleasure to know that Matt provided you with such excellent assistance throughout your car... shopping experience. We appreciate your loyalty and hope that you and your wife are both enjoying your Mercedes-Benz!


    Worked with:
    Matt Rafla

    Sales & Leasing Consultant

    (5.0) 9 reviews

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Ray Catena Mercedes Benz Freehold

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