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Too bad zero stars isn’t an option. Bought a vehicle from Rides Unlimited and it needed $3,800 in repairs within the first week of owning it - issues it definitely had when we purchased it and we were just unaware of. Huge mistake on our part for not doing a pre-purchase inspection by a mechanic. Hard to believe they didn’t know these problems existed when they sold it to us. Our first red flag to not buy should have been the fact that our salesman Karl’s response to almost all of our questions about the vehicle were “I don’t know”. We contacted the dealership immediately about the issues (we live out of state and were 20 miles over the dealership warranty at this point) and they made it seem like they wanted to come to some arrangement to make it right. We have been promised several calls back by the staff and have heard absolutely nothing for weeks now. Save yourself the trouble and shop at a more reputable dealership.
Do not buy here
Do not buy from them, everything they sell breaks down . Truck I bought from them ended up being a headache, horrible customer service , don’t care about there customers
Better than all the big name dealers I have bought from
Better than all the big name dealers I have bought from in the past.Jason is just great.
Looking for a used car
Jason was very up front with the car we were looking at. Took care of the issues That we were concerned about quickly , and we were out of there quickly. Would definitely buy from them again.
I recently purchased a truck from Karl at Cars Unlimited.
I recently purchased a truck from Karl at Cars Unlimited. It was a very fast pur haste. Excellent customers service. I highly recommend this dealer
Stay far far away
Sold me a car and 6 months later needed a new transmission wouldn’t help me or cover any costs so now I’m paying for a car I can’t afford to fix
It took a few days to get back to me and it was sold
It took a few days to get back to me and it was sold already they wanted me to come and look at other vehicles but I was only interested in the specific vehicle
They were extremely patient and kind to me when buying a car. I bought a 2006 Toyota Prius and I am absolutely loving it so far! I had a few mishaps in the buying process, and they were the epitome of patience and kindness. They were willing to work with me through every part of the process and I cannot stress how thankful I am for it! I went to the Plainfield location and would highly recommend it! Karl is a wonderful person to work with!
buyer beware!!! buyer beware!!! buyer beware!!! sold me a car with major engine repairs needed. i've had the car for only a few months (less than1000 miles), and it will not pass emissions and now i have no car because the repairs are over $3000. no repairs = no plate renewal = $$$$$ wasted!!! these guys are crooked dealers!!! negative 5 stars!!! buyer beware!!! buyer beware!!! buyer beware!!!
Great friendly service!
Came across Rides Unlimited on offer up (first time looking for a car on that site). Contacted Karl via emails, he went over the SUV and sent me additional photos. Once we were able to set up a time for me to come drive it he was very helpful. He ended up staying way after dealership hours due to my wife getting off of work late. We were not rushed, and let us take our time. After we test drove the car it was just as he told us. Were not a family to write review but my wife said we should. We noticed some reviews that were not 5 stars but wanted to see for our selves because they had what we wanted. Overall customers need to take the price in factor when they are buying a used car. Any used car will need so attention. Karl, Thank you again! By far our best car buying experience and keep up the great work.