HIGHLINE MOTORS

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 23, 2017

    . In Sept/16, I bought a 2013 CRV from this dealership. Immediately after purchase these issues surfaced: • the tires needed replacing • the oil needed... changing • the brakes were replaced (by your mechanic, but I paid for it) • the transmission has been worked on twice – once by their mechanic and then corrected by my local Honda dealership. • the undercarriage had significant rust which you said your company would eliminate by sanding and added a protective film, which I have since been told is not feasible as rust cannot be eliminated once it has started • significant rust was found on the underside of the passenger seat • the transmission idles strangely Currently, these new issues are presenting themselves: • the hatch brake light is going out • the brakes are sticking • the starter is having problems • there is a new leak originating under the motor • the windshield wipers do not sit on the windows correctly nor wipe the rain correctly. This is still going on after your mechanic had fixed it and new wind-shield wipers were installed. The local Honda dealership has explained that the vehicle is was NOT under warranty because the car was put into service in 2012 – which as a seller you would have known. So most of these expenses have been paid for by me.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?