Richard's Car Company

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 5, 2017

    Don't worry about the first review on here. Working for dealerships before its common for owners or sales staff to drive used cars. The owners own them... so why not. Plus it gives them a chance to see if they need to make any repairs on the cars. Had no problems with the buying process here at Richards. I would buy from again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2017

    Richard held onto a car for us until we could drive from out of town the next day. His whole shop seems freshly painted. The bathroom is clean and the... whole buying process quick and painless. I would buy from again. Used car drove great home. No problems whatsoever.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2016

    I didn't just buy one car today but two!! Richard is wonderful! He took his time with us and our car buying experience was 100% on point. Richard was fair,... forth coming, and very generous to us. My new payments are even lower than they were before and my husband got his dream truck for KBB fair asking price. Super clean and he is really, really happy with his new sexy truck. I would stand behind Richard and can say his work experience and ethics are a refreshing change from the big dealer experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 11, 2016

    On Sept. 10, 2016 I drove out to Richard's Car dealership to look at their Smart Car that they had advertised for sale. Upon my arrival I was met by a... gentleman who proceeded to explain to me the operations of this car; but also told me that you uses the car for his own personal use. When I looked at the carfax report the mileage stated something different that what was shown on the vehicle's odometer. There was a difference of 130 miles more being reported on the odometer!!!! Again due to this guy driving the vehicle at the same time they are trying to sale it!! But that's not all!! When i questioned the sales person about the price of the vehicle due to the extra mileage he refuse to change the price!!!! Poor customer service....untrustworthy...based on my personal experience!!!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?