Reviews
Write a reviewThis was hands down the worst, most infuriating
This was hands down the worst, most infuriating experience I've ever had with any company, not just a car dealer. I paid top dollar for a vehicle I was told was in “excellent condition” and “ran like it should.” Turns out that was a complete fabrication — or worse, a deliberate lie. Within three weeks, the check engine light came on. I took it to a trusted mechanic and was slammed with a $4,500 repair bill for serious, pre-existing issues that no reputable seller could have possibly missed. Either they’re totally negligent, or they knew exactly what they were doing and sold me a ticking time bomb. And then came the gaslighting. When I brought it up, Will — the charming salesman who seemed so trustworthy at first — had the audacity to ask why I didn’t bring the car back to them right away. Well, I tried. But here’s the kicker: Will himself told me not to, because their shop “wasn’t insured.” He specifically advised me to take it to a third-party mechanic with insurance — and now he wants to pretend that was never said? Unbelievable. Will plays the nice guy up front, but it’s all a performance. Once the sale is done, the smiles disappear and you’re on your own. This dealership operates with zero integrity, zero accountability, and zero shame. It’s bait-and-switch sales tactics wrapped in friendly small talk. This wasn’t just a bad deal — it was a calculated ripoff. They offloaded a problem car onto me, took my money, and left me stuck with a massive repair bill just weeks later. Do yourself a favor: RUN from this place. Don’t walk. Don’t “think about it.” Just go literally anywhere else. I wouldn’t trust these people to sell bicycles, let alone vehicles. If you value your hard-earned money, your peace of mind, and basic human decency — stay far, far away from this dealership.
This was hands down the worst, most infuriating
This was hands down the worst, most infuriating experience I've ever had with any company, not just a car dealer. I paid top dollar for a vehicle I was told was in “excellent condition” and “ran like it should.” Turns out that was a complete fabrication — or worse, a deliberate lie. Within three weeks, the check engine light came on. I took it to a trusted mechanic and was slammed with a $4,500 repair bill for serious, pre-existing issues that no reputable seller could have possibly missed. Either they’re totally negligent, or they knew exactly what they were doing and sold me a ticking time bomb. And then came the gaslighting. When I brought it up, Will — the charming salesman who seemed so trustworthy at first — had the audacity to ask why I didn’t bring the car back to them right away. Well, I tried. But here’s the kicker: Will himself told me not to, because their shop “wasn’t insured.” He specifically advised me to take it to a third-party mechanic with insurance — and now he wants to pretend that was never said? Unbelievable. Will plays the nice guy up front, but it’s all a performance. Once the sale is done, the smiles disappear and you’re on your own. This dealership operates with zero integrity, zero accountability, and zero shame. It’s bait-and-switch sales tactics wrapped in friendly small talk. This wasn’t just a bad deal — it was a calculated ripoff. They offloaded a problem car onto me, took my money, and left me stuck with a massive repair bill just weeks later. Do yourself a favor: RUN from this place. Don’t walk. Don’t “think about it.” Just go literally anywhere else. I wouldn’t trust these people to sell bicycles, let alone vehicles. If you value your hard-earned money, your peace of mind, and basic human decency — stay far, far away from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great purchase
bought 2013 jeep jk dune colored with only 60 000 miles on it beautiful jeep that looked more like a 2020 been very happy with it no problems was given good advice at jeep depot and a good deal they take care of financing with new tag very nice owner wouldnt buy a jeep anywhere else
Great purchase
bought 2013 jeep jk dune colored with only 60 000 miles on it beautiful jeep that looked more like a 2020 been very happy with it no problems was given good advice at jeep depot and a good deal they take care of financing with new tag very nice owner wouldnt buy a jeep anywhere else
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware
They do not inspect their vehicles that they sell. Bought a wrangler 8-28-2021 and 20 miles down the road the brakes went out with my kids in the vehicle with me. Had to utilize emergency brake and have the vehicle towed. Not the best feeling after dropping 20 grand. So just know that if they can sell you an unsafe vehicle they will. I refuse to believe they were not aware of the issue as it didnt even have brake fluid in it. I take responsibility for my ignorance and rookie mistakes. But that is no excuse to sell an unsafe vehicle. Dont be ignorant like me if you are going to buy here have the vehicle inspected by professionals. The owner did offer to fix it but he had already done enough to ruin my day. Why would i give the vehicle back to the person who already got one over on me? Buyer beware. be very careful shopping here. Dont make the same mistake as me.
Buyer beware
They do not inspect their vehicles that they sell. Bought a wrangler 8-28-2021 and 20 miles down the road the brakes went out with my kids in the vehicle with me. Had to utilize emergency brake and have the vehicle towed. Not the best feeling after dropping 20 grand. So just know that if they can sell you an unsafe vehicle they will. I refuse to believe they were not aware of the issue as it didnt even have brake fluid in it. I take responsibility for my ignorance and rookie mistakes. But that is no excuse to sell an unsafe vehicle. Dont be ignorant like me if you are going to buy here have the vehicle inspected by professionals. The owner did offer to fix it but he had already done enough to ruin my day. Why would i give the vehicle back to the person who already got one over on me? Buyer beware. be very careful shopping here. Dont make the same mistake as me.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Wanted a 4 door JK
I wanted to replace my '02 TJ with a 4 door JK, so my wife and I started our search via the web then trodding off to the big dealerships to see the advertised jeep only to get the bait and switch "oh we just sold it this morning" junk. The same across The Jeep Depot so I figured what the xxxx. When we got there I was in heaven! Ian is a no pressure salesman, he didn't even go on the test drive as "not to influence positively or negatively about our selection". Needless to say we found the exact one I wanted and for less than we were able to pay. The radiator had a leak that my wife noticed and they replaced it then and there while we finalized the paperwork, thanks Juice! Ian and his team are great people, just what you'd expect from Jeepers. If you want a Jeep Wrangler just go see Ian.
Wanted a 4 door JK
I wanted to replace my '02 TJ with a 4 door JK, so my wife and I started our search via the web then trodding off to the big dealerships to see the advertised jeep only to get the bait and switch "oh we just sold it this morning" junk. The same across The Jeep Depot so I figured what the xxxx. When we got there I was in heaven! Ian is a no pressure salesman, he didn't even go on the test drive as "not to influence positively or negatively about our selection". Needless to say we found the exact one I wanted and for less than we were able to pay. The radiator had a leak that my wife noticed and they replaced it then and there while we finalized the paperwork, thanks Juice! Ian and his team are great people, just what you'd expect from Jeepers. If you want a Jeep Wrangler just go see Ian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase